Well they have a lot of fairly large poker tournaments so that's the plus. But they have the absolute worst dealers I've ever seen. Misdeals all over the place, losing tracks of pots and all ins, etc. The table has to do most of the work. And on top of that, for a 30 EUR buy in tourney, they charge a 10 EUR entry fee AND they took an extra 200 EUR out if the pot (186 entries at 30 EUR is a 5.580 EUR pot, but their pot is 5.394 EUR). And I only played that tourney after waiting for the 50 EUR one to start an hour after the start of the 30 EUR one, only to be told at the time of start that it was cancelled (no explanation given but I think they were low on dealers). So 1 extra star for actually having poker tourneys available but it's of the poorest quality and almost highway robbery
Update: this casino and its poker tournaments are an absolute joke. Played till 4 in the morning and got 3rd in the tourney which was supposed to pay out 660 EUR and when I go to cash out, they give me 660 EUR worth of gift cards for playing more poker tourneys. They only can be used at their casino in more poker tourneys. Didn't advertise this anywhere so when I asked about that, they said "it was on the website". Tourney should have been advertised as a satellite if this was the case.....don't think this is the case for most of their tourneys...
Read moreHello, so I have visited for the first time the Grand Casino Namur in December to play the BPC event (1100€, 2200€ and 550€ buy ins) where I was very disappointed.
Missing information about the late registration possibility, no display about possible reentrys (no enough audio announcements). Service not coming to the tables, had to wait always huge time before gettting a drink. Directions to the tables are not very clear. Casino card maker was defect, I had just a super small paper easy to lose in future for identification during buy ins etc... Finally, my big deception was being seated during a tournament in a very incomfortable chair, table without enought light, very poor seating and floor for players (see photos below). I cannot understand being so badly treated as a customer paying such expensive tournaments.
I really hope there will be...
Read moreNice Poker Tournements but a lot of problems with the reservations for this tournements. Feels like certain players get preffered over others and there is no automated system for this. A lot of the time you do not receive a confirmation mail. (Even if tried with 3 different email adresses) So it is a game of luck and unknown factors if you get a seat in the tournement you registered for online (10 days before) or if you have to be on a waitinglist for 2 to 4 hours or longer. This is a very frustrating situation, especially if you have a nearly 4 hour drive to the casino. By telling them, that they made a clear mistake in the reservation process, the pokerarea Manager somehow becomes unfriendly and refuses to check if there is a problem that could be solved...
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