COWS Peakes — Attraction in Charlottetown

On vacation and Cows is always a tradition. Been 2 times in the past 2 weeks and single portions have been acceptable/fair. Decided to go today and it was downright unacceptable. The ice cream didn’t fit in the cone - it was more a “snack size/baby serving.” The cashier also was looking as the “scooper” scooped and you could tell he was noticing the odd, small portion. Additionally, the scooper was rushing to go as fast as he could, yet there was no one in line behind us. I am not sure why we received such abnormal service, but maybe this is a signal to expand our variety to shops...

I know it's sacrilege to criticize 'the Cow's Ice Cream parlor' here on PEI, however my experience with my wife and son was not the Glorious experience everyone raves about. To order three ice cream cones it took 3 staff two tries to get our order correct and that's with our seven year old not getting his first choice and settling. The merchandise side of the store was a totally different experience with a very pleasant, helpful and knowledgeable staff member provide us with excellent service. The store is fun with novel merchandise that I haven't seen...

Waited in line at least 30 minutes for a cone watching 1 person scoop ice cream while 3 other staff stood and watched as the line grew longer. At one point they asked the cone dipper to help. He proceeded to ask 1 person for their order, was baffled by the flavor choice and then went back to his 'dipping" station after 1 order. As a former restaurant owner, I can't imagine who would leave their store with this bunch of incompetents! The man ahead of me noted how the scoopers hair kept going in the ice cream. Sorry COWS, I ...