We recently wanted to surprise our two kids with their first outing after a long two years, to see their favourite little teen pop band. We purchased the tickets on Sunday, were so excited but woke up on Monday to our eldest sick, followed by the entire family. I wrote immediately on Monday to the Centre to request a refund or credit for future show, after three days I was advised they would not provide either and recommended I pass along our $89 to friends or family. I am disappointed that such an organization would not make efforts to find a workable solution. I will not be frequenting their facility in the future, and will not recommend to our...
Read moreTrying to buy tickets for Nobuntu at the Meridian theatre but do not want continue because the Paciolan app tells me I already have an account (I don't with Paciolan but have bought shenkman tickets online previously with a different app) & when I tried to reset my password I received an email that my gmail marked "This message seems dangerous Similar messages were used to steal people's personal information. Avoid clicking links, downloading attachments, or replying with personal information." Not worth taking a chance on this new app. I may go in person on the day and buy a physical ticket or then again maybe not -- it's a 40 minute...
Read moreWe recently hosted our Spring Harmony event at the Shenkman Arts Centre, and we couldn’t be more impressed with the experience. The staff are incredibly professional, supportive, and truly go above and beyond to ensure everything runs smoothly.
A special shoutout to the sound and lighting technicians—they were absolutely fantastic. Their attention to detail, flexibility, and commitment to excellence made a huge difference in the overall success of our event.
The venue itself is beautiful and well-equipped, but it’s the people behind the scenes who really make it shine. Highly recommended for anyone planning a performance or...
Read more