Shediac Lobster Shop Ltd — Attraction in Shediac

We bought 50 pieces of lobsters last week of July, we flew them with us all the way to Alberta. The price is fair enough, it isn’t pricy compared to other retailers I canvassed, could had been cheaper if it was in season. The 2 staffs gave us a lot of guidance on what to do to preserve its quality. They gave us enough crushed ice and lots of ice pack for free to keep the temperature low without soaking the lobsters. Their packaging is excellent ,too. Product are put in a styrobox and then kept in a cardboard box. They told us to wrap these boxes in clear packing tape and to put our info on the box so just in case we lost them, they can contact us. These staff would like to make sure the lobsters reach their final destination at the same superb quality at store. And… after 19 hours, when we reached our home, the lobsters are still of good quality. Lots of my friends enjoyed eating...

Really bad service over the phone. I wanted to go in and pay for lobster pick it up later, or when they explained they could not do that, I said ok, I will place a order from between $125-$140 to pick up in a couple of days for a family get together. She said no…they don’t take orders. I offered if the price changed I would pay the difference. So I said …..look I wanted to do business with you but your making it impossible. She then said no one would take a order……well news flash another lobster establishment did…so they got the business…not only did they get the business ….but I will tell this to everyone who wants fresh lobster. You should pay more attention to the people representing your business over the phone….they were not one bit helpful. We are still classified as customers and should still deserve to be respected and receive good...

The ladies behind the counter were very helpful. Answered all my questions about bringing back lobster to Toronto, and give me a quick rundown of the process, as I wasn't exactly well informed after reading air Canada's baggage restrictions. Here's some helpful info:

Cooked lobster was $8.50/lb Large Styrofoam box $8 As long as you're under 23kg ~50 lbs it will cost $35 to check the oversize box with air canada.

Do let them know you need it plane ready and they do their magic. Everything was packed nicely. After 6h all the contents were still frozen solid. Thawed a bag of tail meat and it tasted just like the fresh one from...