I have been shopping at this location for years but will never go back after what they put me through today. I placed me order online ad received my order number for pickup in my email and went to pick it up.

When I got there they told me I could not pick up my order until I had received a phone call from them. I told them i did not use my phone to order and have no phone on my person. The web site did not tell me I needed my phone to pick up my order. They did not care at all and i had to drive all the way back home to wait for the phone call.

I get the call and they told me my order was ready so I drove back to the location only to be told t hat my order was not yet ready after being told I needed a code they text messaged me. I already had the order number and pickup code but this was not good enough I needed the text code as well which i had and only then was told they call first and then put the order together after.

I waited back in line for another 30 minutes in the hot sun and I am disabled. Finally the guy called me over and now wants the brand name and model numbers of everything i ordered so they could put my order together. I asked him if he was serious. I have no idea the model numbers. I finally got my order several minutes later.

This was the poorest customer service I have ever received and the employees were not caring at all. It would have taken them 30 seconds to pick up a keyboard and hard drive for me.

I shopped at a different location a couple of days ago and did not have any of these problems including the phone call policy.

I will never give them another penny of business nor will my Son who was with me and witnessed what they did to me.

I plan to share this review on every review page I can find to warn people. I have been shopping at this location for many years and have spent thousands of dollars there and they just lost a life time customer. i plan to complain to the BBB as well. I even asked them nicely if they could just help me so i would not have to drive all the way home for the phone call and they said no we don't care. This is how they treat a disabled customer. I will put much time and energy into helping others not have to go through what I went through.

Stay away from this location at all cost. There are plenty of other locations that value their customers.

Staff were rude and grumpy and even throwing peoples orders down on the ground with out being careful at all. They are rude and disgruntled and maybe not happy to be at work. I have never seen anything like it in 50 years.

you can see the other similar reviews recently here for this location. They were ok a few months ago but terrible now. No one would go back after being treated like this. You can see it in other reviews as well.