Kitchen 24 — Attraction in Toronto

TLDR venue is nice, kitchen24 team could be better, but Steve is the worst person any of us have ever worked with.

Venue itself is very nice, but management is terrible. Kitchen24's contact doesn't know how to use reply all to keep everyone in an email chain, including us, their paying clients. Their team wasn't the best at admin work, but the real problem was Steve.

Steve was fine until after we gave our deposit. From then on, he was rude and condescending in every interaction with us and our caterer. In our first meeting, he said he could put us in contact with amazing caterers, but 1 month later (4 weeks until our event), no progress was made. We contacted Kitchen24 and was told Steve would contact us in a week. He never did, so we contacted him. He claims his caterer is sick and does not want their contact information passed around. We asked Steve for other suggestions, and now he says he doesn't know any other caterers.

Closer to the event date, the caterer we found ourselves told us they tried to arrange a site visit and rental drop off, but got nowhere with Steve. During our event, caterer found out that the prearranged dishes and flatware drop off were rejected by Steve the day before and he made no effort to contact anyone.

His number was left as a contact during the event, but when the caterer called him, he answered their question but also said he was with people and didn't want to...

I can't say enough good things about this facility!

Our catering business has been in need of a temporary kitchen while our own kitchen was undergoing renovations, and Kitchen24 was the perfect solution.

This facility is HUGE!!! There are all kinds of commercial kitchen equipment available, lots and lots of fridge/freezer space, and it's a nice open space where lots of people can work alongside each other without being in each other's way.

We opted to rent the separate Independent Kitchen because of our large quantity production, but I saw all kinds of different businesses and entrepreneurs, from small start-ups to large established ventures, all working alongside each other in this fantastic facility.

The team behind Kitchen24 are really great people. The owner Steve has been going out of his way to make our time there productive and efficient and is always around and available to answer any questions. The administrative team always responds to our requests promptly. The cost of renting the independent kitchen is more than reasonable. I would encourage everyone to also check out Kitchen24's Instagram account to learn more about the meaningful work Steve has been doing in our community...

It was truly an experience being here. Our fabulous community neighbourhood officer, Officer Swift told us about the place looking for volunteers for hamper packing and distribution for deserving families through the Toronto Police Services in their respective neighborhoods. I gathered my kiddo and her friends and headed down to Kitchen 24 and was blownuu away by the whole project. It was VERY efficiently run by Steve and his team. The volunteers were guided to tasks and the place ran like machine work. The sea of officers from various divisions either waited around while quite a few hiked up their sleeves and got to packing the hampers with everyone else. It truly was a heart ujjwarming sight. We had initially planned to be there from 9am to 1pm but eventually left at around 5pm. We were served a massive hot meal prepared by the chefs on site. Can't compliment enough the organization running 88the show. We've been back a couple of times to pick hampers for our community. And look forward to volunteering again. Good luck to all that you...