Canada Computers is an absolute scam of a retailer, and I finally understand why their stores are always empty. Their return policy is nothing short of predatory, designed to trap customers into keeping overpriced junk with no way out. I made the mistake of buying a pair of JBL headphones from them, expecting at least decent quality for the price—especially since I’ve owned JBL products before and had great experiences with them. I know what good JBL sound quality should be, so when I...

Seldom do I ever write reviews about businesses. But I felt my experience was worth sharing.

About 3 weeks ago I suffered a house fire which resulted in some of my property being damaged. Notably the laptop screen on my personal laptop I use for taking notes at school. I thought it would be best to take care of this asap and I went to CC to get the screen replaced. I was told it would take a minimum of 4 days for their head office to send the correct laptop screen for my model of...

Had a wonderful customer service experience at the Waterloo Canada Computer store, today. I met Sally, who was a joy to talk with. I had many questions some of which were pretty advanced because I wasn't sure what to do to get past a few issues that I was having with a computer and I have over 20 years of related experience. I couldn't throw a question at her that she didn't have an aswer to and I left the store feeling as if I had just participated in a computer technical course. I...