I have been there many times, but this was the first time I had a very negative experience. I picked an item with a price tag of $4.00 on the packet. I gave it to the owner/cashier and he said I needed my debit card or he would need to charge $0.25 extra since it was below $10.00 ( completely understandable). I ran to my car to bring my debit card. When I came back the cashier gave me the PoS terminal, and the amount I saw was $5 (I assumed taxes - would be unusual to have $1.00 tax for a $4.00 packet or something). But when I saw the receipt, I saw the $4.00 item was marked as $5.00. When I asked the cashier why he had done so ? The price on the sticker was older price and it has been updated. I felt he was lying because he had removed that sticker from the item, hoping I didn't check the price and he caould take advantage of that. I feel that the price on the sticker should be what they charge me irrespective of what's the current price because that's a fault on their part. I am willing to give them the benefit of doubt because this is the first time this has happened/I noticed something like this has happened. Takeaway what you want from this, but this was...
Read moreYesterday i went to this store and i am an old customer and when we walked in the store owner greeted us and said nothing. when we picked all our grocceries and came to the cash counter with the last two bags of rice we found in our area he takes it away from us saying you can only take one think of others thats my policy. its not like we were buying his whole collection of rice that he had to pull away one packet of rice from us if we decided to buy it. if he was saving it for his friends or his family he should not have put it out on the rack for sale. if its on the rack its for sale. i being and old customer was shocked at the way he reacted to us trying to buy just 2 4 kilo packs of rice. it was not like we were buying 20 or 50 packs. of rice from him. He does surcharge for things. i.e onion sacks are 10 dollars when you can get a whole sack for 3- 4 max 5 elsewhere, puchkas 5 dollars when you can get them for 3 else where, Rice is 15 dolars for 4 kilos when you can get it for 5-8 elsewhere. His aashirwaad atta quality is not...
Read moreUsually there is a lady(really helpful) or a 40-50year old man(again usually helpful),
but the last time went there it was an unknown guy(this guy is arrogant for no reason). I wanted to buy a product, so brought it to the counter and the price was not the same as the tag. Instead of actually taking the time to remedy the issue , the guy was like :- "If you want to buy (at his price) then buy, if not"(he didn't even complete the sentence after it).
This guy had ZERO customer service skills. In regular retail fashion, he could've checked the price and should have given as per the tag price (because that is their fault for not updating the tag), if he didn't wanted to do that :- he should've atleast put the effort of saying that he cannot change the price and hence cannot sell the product. Arrogance is not the answer.
Makes me think twice before I need to go to an...
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