edit -The managers response to my review is completely pointless. My husband had told her that if she could not give proper accomodations to solve the problem of our stay we would be posting reviews so others know how terrible the stay was!-

original review My now husband and I stayed here from February 19-February 21. We were there for our wedding. This was one of the worst hotel experiences we have had. To start off, when my then fiance checked in he was never told that we had to...

well I wish I could have given this stay high marks, but there were some concerns. First off, I had asked the lady at check in why my stay was so much more on the Monday, compared to my weekend cost. She explained that had I booked the day before that they were full, and that would be the rate. She made no bones to check online. So I went over to the computer in the lobby and checked myself. Showed there was 4 rooms still available. The young gentleman did explain that had I prepaid my...

My fiancee (now Wife) and I had our small outdoor wedding in Kitchener and we had originally placed a block for our guests at this location.

I was told that my room was one of the newly renovated ones upon check-in wich was delayed past 3pm due to a late checkout by a "titanium bonvoy member".

This unit (313) needs a new bed as the springs are pretty well non-existant (we ended up sleeping at the head and foot of the bed on our wedding night so we could have some kind of support.

We...