Hampton by Hilton Guangzhou Zhujiang New Town — Attraction in Guangzhou City

For second time I stay at Hampton By Hilton in Guangzhou, Zhejiang. The hotel are located in a business area with some good restaurants nearby. And Starbucks in the same building. Rooms are ok, not great, not bad, but comparing to prices and rooms its ok. I've been in Guangzhou about 30 times with a lot of different experiences. But at HbyH it´s ok based on location, rooms and price. The rooms can have "smoke-issue" because it seems like they don't have the control of non-smoke and smoke rooms. Breakfast are also ok, they could have arranged some dark bread and not only the white bread. And the coffee-machine is still slowly...they need to get one more! Nearby you have the Wall of Mart, and also the restaurant street(but need to go by taxi). Average a ok stay. Will be...

I stayed in this hotel because it was near the place that I had business with. It was closed enough to walk. Also, there was a mall within walking distance. The room was nice and as in pictures. The entrance was on the side and there was no proper sidewalk. Guestroom were on floor 15 above. Room key card is needed when using elevators to reach guestrooms. However, I noticed that workers on floor 14 and below were sharing elevators. I was uncomfortable when I touched my room key card when got in the elevator and it showed my floor when riding the elevator with workers on other floors. Moreover, my room was on floor 22. I did smell food cooking some of the time...

Excellent location and infrastructure but management is a mess. Group reservation made 6 months prior to event and cancelled one day before. Can you imagine that? Staff not definitely prepared to deal in situation like that. Front desk staff not worried to solve this situation. Even in Chinese communication was not effective. Few people speaking English for a brand like Hilton was surprisingly bad. Cleaning staff so gentle but not a word in English. But one guy named Leo Xie shinned. He tried his best to help me when requested. Well done Mr. Xie. If you want to stay at Hampton Inn please check your reservation...