Patchi - باتشي‎ — Attraction in Cairo

My recent visit to this chocolate shop was a profoundly disappointing experience, and it all came down to the service. While the chocolates themselves were as good as ever, the overall interaction with the staff was so poor that it overshadowed the quality of the products. The employee who served me seemed completely impatient, it felt as though I was a major inconvenience rather than a paying customer. It's truly a shame, because the quality of the chocolate is fantastic. However, great products can only get you so far when the customer experience is this unwelcoming. I hope the management addresses these issues, as it's a poor reflection on an otherwise lovely local business. I will never return to this chocolate shop and would recommend others to go somewhere else like...

As a valued customer of Patchi, I feel obligated to express my deep dissatisfaction with the unprofessional and disrespectful behavior exhibited by a member of your staff during my recent visit.

I visited your store to purchase some chocolates as a gift for a special occasion. While I appreciate the quality of your chocolate and have been a loyal customer for several years, I was appalled by the attitude and conduct of one of your employees involved in packaging the chocolates.

The staff member in question displayed a complete lack of regard for basic hygiene and customer service standards. Not only did they handle the chocolates, but they also had a tissue in one hand, which they used and handle the chocolates...

Fancy chocolatier I love to visit of course. Perfectly located for you, especially if you are visiting someone at the medical centers around the vicinity. The pretty regular assortment is presented, but the staff there may not give very clear or enough information for you to better select what perfectly suits the occasion. I would highly suggest that you take your time to read descriptions and decide...