Champagne De Castellane in Épernay, France - reviews,open hours,photo spots,things to do

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France Grand Est ÉpernayChampagne De Castellane

Champagne De Castellane

63 Av. de Champagne, 51200 Épernay, France

4.3(90)

Open 24 hours

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Phone

+33 3 26 51 19 19

Website

castellane.com

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Raymond ChenonRaymond Chenon

I was drawn to this house of Champagne thanks to the colorful Tower. I took the tour of caves + tower. The tower could start earlier, I was the only one in the group. Enzo, the guide, introduced the history of de Castellane. Fun fact, the tower used to be a "Chateau D'eau" made by the same architect as the one who built Gare de Lyon. The best part of the Tower is sight from the top. The "caves" part was guided by Steffi, a Dutch born guide. This part of the tour is more focused on the factory and Riddling(rotation of bottle). Finally the caves are not as deep as other houses. It is at least 1km long. Of course, no Champagne tour can end without Champagne tasting. Everyone go theirs.

Henintsoa RakotonizaoHenintsoa Rakotonizao

Beau bâtiment qui mérite la visite. Les explications du guide ont été intéressantes mais la visite s'est terminée sur une touche négative pour deux raisons : 1) les coupes ne sont pas servies devant les clients donc, novices ou pas, comment savoir que c'est bien la bonne bouteille que l'on goûte? Remarque objective sans vouloir mettre en doute l'honnêteté de la maison. 2) nous avons choisi une visite avec dégustation d'un brut signature et d'un millesime. A la dégustation, on nous informe que nous avons le choix entre 3 bouteilles SAUF le millésime. A notre remarque, on nous répond avec désinvolture, je cite : " nous n'en avons pas assez en stock, nous préférons que les clients les achètent et les goûtent chez eux", "nous n'avons pas de bouteille disponible". SOIT, mais il fallait prévenir et mettre à jour votre offre commerciale dans ce cas. Face à notre insistance, car bien specifié sur leur site internet, comme par hasard il resterait une bouteille. Comme il n'y aura que 6 coupes, on nous les pause sur un plateau et nous balance un laconique "il n'y a que 6 coupes, arrangez-vous avec le groupe, qui en prend ou pas" accompagné de soupirs excédés bien forts et visibles... petite précision, nous étions une douzaine de personnes dans le groupe...et coupes toujours non servies devant les clients. Ma question : avons-nous réellement goûté au millésime ? Chers responsables, la plupart des visiteurs ne sont pas de la région si je me réfère aux groupes présents au même moment que nous. Quelle image laisser à tous ces clients potentiels entachée par ce genre de comportements? Nous étions venus en vue d'achats pour un mariage. Ce sera dans une autre maison.

Adam BaldwinAdam Baldwin

Delightful’ describes our experience at Champagne de Castellane. Coming from Australia, we had not had any exposure to the brand, however when you arrive in Epernay by train the tower on the property calls out “come and explore”. We did the English speaking tour and were able to climb the 200 steps to the highest part of Epernay looking over the Avenue de Champagne and the sprawling county side, even seeing the village where Dom Perignon lived. This fabulous tour ends with several glasses of really yummy Champagne, we loved it.

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Reviews of Champagne De Castellane

4.3

(90)

5.0

My wife and I did the Tour of Caves and Tower. It was an absolutely wonderful and informative experience. The reason for this lies solely on the two fabulous guides. For the Tower Tour our guide was Enzo. He took his time to explain the history of the Chateau and although there are a lot of steps to the top, the view from there is indeed worth the climb. Next our tour guide for the Caves and tasting was Diane. A native of Epernay who spoke impeccable English was wonderful. She guided us through the extensive cellars with an informative explanation of the history of the cellars. We finished with a tasting of 2 different Cuvees. Our only disappointment is that Champagne de Castellane is not...

5.0

2.0

The wine tour is quite disappointing. The winery is quite tacky and not particularly historical. It appears that it is used for modern production in terms of the machinery present, but majority of the processes are off site, so you also do not see that process. The cellars are interesting but nothing in particular compared to others. The real issue was that the tour guide was unable to speak english to a level to reply to question, and the whole explanation was overall unclear, and she kept repeating the same things. The most interesting part of the winery is the exterior of the building, so save your money and just look at it from...

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