Pavillon Vendôme — Attraction in Aix-en-Provence

Was denied entry with a baby. As they have stairs one has to carry the child but the staff won’t agree to leave the stroller at the ticket counter even if the museum was empty and there was plenty of space. They wrote this is a wheelchair accessible place but this is probably a lie as they said strollers are not allowed because of stairs. This happens in France and tourist destination 😳😳😳 probably the stony entrance is an indication not to proceed with stroller. Aix en Provence really needs to work on their family friendly policy as this is the most baby unfriendly town I so far have visited. It’s not the only place in this town where parents with stroller are unwelcome or thrown away. TOTAL SHAME and this is holiday destination. Someone should train and sensibilize staff responsible for tourism in Aix. I don’t plan to check out other Provence cities and just won’t plan it as holiday destination ever again even coming with adults with full mobility. I will pass my experience around as well to warn other people from such discriminatory cities...

The fountain was broken with no statue as pictured. The garden was dry and unimpressive. No guided tour, as promised. €6 admission to an empty 2 story, 4 room house with a few dusty pictures and pieces of furniture. There was a weird "art exhibit" with string contraptions filling the rooms so you couldn't even enter the rooms without the rude woman who was working there glaring, hovering and yelling "don't touch the art!" as though we were school children instead of a group of four 50-70 year olds. You can see the entire house and grounds in under 10 minutes and in that time you are made to feel very unwelcome and like you are disturbing them by paying them. I also read that the prices are arbitrary, from €4-€6 depending on their mood. It is not at all as pictured. Go anywhere else to see art, gardens, architecture, history or beauty for free in Aix-en-Provence. Very disappointing. We couldn't leave fast...

From the online description, we were expecting to see a 17th century, 3 storey home, filled with furniture.

What we saw were sparsely decorated rooms with only a few pieces of furniture and instead a quirky art exhibition.

Only the ground and first floor could be accessed. There was a locked door to the top floor.

The exhibition looked at interesting ways to portray the female organs as well as scars and reproduction.

I thought the exhibition was tastefully executed and interesting, but not why I came here.

The gardens are beautiful and well maintained.

The entry price is only €4/person and is an interesting way to...