RQ Vízi Élménypark és Gyógyfürdő — Attraction in Győri járás

We were excited to try the new renovation of the spa after coming a few years ago, and we left after less than an hour exhausting all options to have a good time.

We started with one of the thermal pools, which we quickly discovered was covered in algae… it was disgusting. Next, we moved to one of the outside pools. The water gave a reddish-brownish tint. At first we thought it was from the tiles, but realized there were several particles floating around in the water, and we weren’t sure what it was. All the facilities felt very dirty, like there was mold or algae everywhere.

Since we had paid extra for the sauna pass, we decided to forget the pools and relax in the sauna area. We discovered that there was several saunas in the area but only 2 were functioning (apart from the infrared light sauna), and one of them was naked only. We personally don’t like being naked in the sauna, so we opted for the only one that you could wear a bathing suit in. Within minutes I could not stand the heat, because it was 90 degrees or higher, so I went to the steam room instead, thinking it would be better. It was actually worse! The steam and the heat were completely unbearable - unsurprisingly, it was empty, and I could not stay inside for more than 10 seconds. I will also mention that there were some creepy people at the sauna area, commenting on women’s bodies.

At that point, feeling completely frustrated, we decided to leave. I was not enjoying myself, I did not feel relaxed, and there was no part of the spa that I could appreciate. We asked for a refund, as we didn’t really use any of the facilities (except to decide that they were unsatisfactory and/or dirty), but the receptionist told us that they couldn’t give us a refund because we had been there for more than 30 minutes. No one had ever told us about this 30 minute rule - if I had known this, perhaps we would have left after seeing the state of the thermal pools. We made a claim, and are going to also submit a copy of the claim by email and expect a refund. We literally came to Gyor especially for this thermal bath. It’s a complete scam, and a robbery, for them to ask so much money. In the future, you couldn’t pay...

This place could have been so much more but was very disappointing! Maybe its because im used to Aqua land in Spain but the rides here seem like they were designed by a 2 year old blind chimpanzee!

-No slide had any adrenalin rush feature to it, all very slow, Afternoon Tea with your grandma kind of vibe

Most rides we would get stuck halfway and had to walk, my daughter had to climb down Emergency stairs halfway up the slide so couldn’t even finish the ride!

Massive queue due to only 1 x double inflatable in rotation which is crazy, by 3pm they added a further 2 inflatables by which time most people had left anyway

Half Moon inflated with ropes to climb up was what saved the place and is what the kids enjoyed but if you look at it you can see how dangerous it actually is and goes against every rule a ride has with waiting for a person to go and clear the ride but with this kids are flying on top of each other with grown men almost crushing the kids.

Stairs stank of Piss!

No signage for anything, which floor to go to for which slide etc

Kids pool was ice cold as their system had broke

Over priced entry Over priced food

Lunch time they closed the rides! Never heard of this before but its probably due to lack of staff so they need their lunch break

Nearly all rides you would either bang your head or get scratched up or get stuck!

On the plus side the Sauna\Steam room was nice but I could have just gone to the local Gym near where we were staying and not travel 1.5 hours! You also have to pay extra to use it and its open only till 6pm! Sorry this was meant to be the positive part. They need to either half the price or add (many) additional rides otherwise this place will close down real quick as I cant see any return customers, Ever!

Just when you are leaving and thinking that you will never return, this thought is further cemented by the fact that you also must pay for Parking! Cheers for that…

I want to get hold of this Chimpanzee that designed the rides, although all rides are flawed in design he should still be commended for the effort and what he...

First time here, with mixed feelings. Overall, we had a good time, but no thanks to the place itself... 2 pools and a slide was closed and half finished ?? (see pic). They hardly have any sun loungers inside, but they have loads of chairs. Who wants to sit and relax on a god damn chair? The payment system for food and drinks inside is stupid. It's either by card or by the watch they give you, but you have to load money onto it first... Why can't you just settle the bill at the end like at Aquaworld? The slides barely run. They say the place is open from like 9am to 8pm, but when you arrive you meet with the times for the slides, which were like 10am to 1pm and 2pm to 6pm...And guess what, when going to the slides, they were not all running!!! They just kept switching, which 1 or 2 are running at the same time... So not enough they don't run the whole day, then even further limit which one is on, but you only find out when you go up to the tower... The handful of food and drink outlets that were open had a tiny selection, and prices were quite expensive. The phone signal is not very good inside, but they have a guest WIFI showing. We have asked 3 different staff members, and none of them had any clue what the password was though!!! They don't have the time showing anywhere either, so no clocks or digital displays, which is annoying, apart from a single clock by the sauna area. There were some heavy rains from around 3pm, and they simply closed down the whole outside area and the slides. Within an hour, the rain had gone, and the sun was coming back, yet they kept the outside pools and slides closed. Why?? I have seen numerous people trying to go outside, only to find the gates closed. The icing on the cake was the parking, which is really expensive, 320 HUF per hour, but you can validate at reception, which then reduces it to a maximum of 1300 HUF for the full day, which is still much taking into account that the entry fee is almost 10.000 HUF pp. All right for once, but it's way overpriced for the service...