Our first time in Niseko and we couldn't have booked a better place. Location is superb, just 2 mins walk from Grand Hirafu .Base to access the snow and 2-5 mins walk to shops and restaurants. As a family of 5, we stayed in the Hirafu Suite which was 3 bedrooms and 3 full bath, plenty of space for 3 young kids. Having a full kitchen was also great for cooking and eating in.
The building has everything one can ask for - basement for equipment storage, first floor has a drug and simple grocery store, second floor has a small equipment shop, and the top floor has a newly opened Japanese restaurant (Sushi Sase).
Kyoko, the property manager, was friendly and extremely helpful from the start to the end. Always reachable via WhatsApp or a call and thoughtful in helping us with whatever we needed.
Luke and Daisuke the 2 drivers we used were very friendly and knowledgable about the area. Luke was a great help especially when we had to make our way to restaurants that were a bit far for our young ones to walk or when we had to get picked up because of a sudden snow storm!
Overall, we would definitely come back and stay again when we are in Niseko next. Highly recommend this property, location, and the great team that managed our stay...
Read moreWe had an exceptional stay at Hirafu188 and cannot thank the team enough for their outstanding hospitality. The apartment was not only beautifully furnished and well-equipped but also strategically located within walking distance to restaurants, making it a perfect base for our winter adventure in Niseko.
A special shoutout to Dennis, Chisa, and especially Daisuke-san for going above and beyond to ensure our comfort. Their warmth and care made us feel truly at home. Daisuke-san, in particular, deserves heartfelt gratitude for braving the bitter cold to shuttle us between places and patiently waiting for us—his kindness and dedication were deeply appreciated.
Hirafu188 exceeded our expectations in every way. For anyone considering a stay here, I highly recommend it for its prime location, lovely apartment, and the incredible team that makes your experience unforgettable. Thank you for making our Niseko trip...
Read moreLove the fact that this apartment has and en-suite bathroom for each bedroom (pretty rare in Niseko)! The apartment is very spacious and is conveniently located. Onsen after day out skiing / boarding is just across the street. Massage is available in the Basement if needed. The only improvement I would like to see is the service level of SkiJapan who manage the property. I called to arrange transport for my dinner. Would have been nice if they just booked the transport for me instead of initially giving me the contact details of the taxi company. Having said that, they did book it for me after I asked....but I think the experience would be more special if they exceeded my expectations rather than simply satisfy...
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