Niseko Adventure Center — Attraction in Kutchan

I’m extremely disappointed with the lack of supervision during my child tree trekking course. A female staff member with shoulder-length dyed copper hair, repeatedly left my daughter unattended. When her harness got stuck, she had to yell for help, but Nene was sitting on a course in a completely different section, not standing by on ground. So each time I had to walk over and asked her to go help. Then she just slowly climbed down. When my daughter asked questions, Nene left her waiting 10+ minutes, seeming distracted and forgot to answer her. Most concerning, one time my daughter was hung in the air screaming 2-3 meters above ground as she fell under the blue tube structure she was stepping on. The staff was just standing in front of some harnesses daydreaming. Only a rock climbing staff who doesn’t work at tree trekking responded after I shouted for help for half a minute. This negligence is unacceptable and very concerning for a children’s activity where safety is critical. I am extremely shocked at the staff’s...

I did rafting in here, was very fun even though the river is not the big thing, guides are funny guys and the equipment was immaculate, I just had a problem with the shoe pocket in the front left sit in the boat, it was broken and a bit uncomfortable as well as my foot couldn't "be safe" enough, anyways it was super fun and I might do it again.

Recommendation: spring course, a lot of water and funny ride, not too many but nice rapids.

Lowest point: in the front desk they spoke plain japanese, which made it very hard in therms of understanding the instructions before jumping...

The staff at the counter were very kind and helpful. Although we decided to experience rock climbing on the spur of the moment, the staff still did their best to arrange the climbing experience for us. The rock climbing coach was very experienced. Although the advertised duration was five minutes, each person actually spent about twenty minutes on the climb. The five-minute rock climbing experience was perfect for beginners. The three boys and one adult in our group had a great first-time rock climbing...