On Tuesday, June 11th, between 2:00 PM and 4:00 PM, I visited your store outlet located at Portage Road in New Lynn. During my visit, I selected a black dress with a red sale sticker clearly indicating a price of $25. However, upon proceeding to the checkout counter to make my purchase, the cashier informed me that the actual price was $35 due to alleged markups.
I believe this was an arbitrary decision made by the cashier, as there was no transparent or visible indication of any price changes. Additionally, the music within the store was excessively loud, creating a challenging environment for customers to effectively communicate while shopping.
I kindly request that Pagani management address these concerns promptly. It is crucial that staff members treat customers with respect and adhere to accurate pricing practices. Failure to address these issues may result in further escalation, including reporting the matter to consumer rights organizations. It is in the best interest of Pagani to ensure fair treatment and accurate pricing for...
Read moreHi Pagani, On my recent visit to your store, (whereby I purchased some items) only to be told NO SALE PRICE AFTER BEING PROCESSED, I find out that you have FULL PRICE in store & cheaper sale prices online on different days. HOW DO WE KNOW WHAT SIZE TO PURCHASE ONLINE, & TRYING TO RETURN WOULD BW A NIGHTMARE ONLY IF YOU HAVE THE WRONG SIZE/ FIT ETC
I tried to purchase the item online, unsuccessfully. As a very unuser friendly site. Im an avid online shopper.
It is extremely difficult for a consumer to purchase this way. On having a bad experience in your store as you dont give refunds for your goods. ONLY A CREDIT NOTE! YOU NEED TO PUT A SIGN UP IN STORE TO LET CUSTOMERS KNOW ! INSTEAD OF TRICKING THEM.
THIS ONLY IS A BAD ETHIQUE & A SURE WAY OF CHASING POTENTIAL CUSTOMERS AWAY.
Sincerely, A VERY...
Read moreYesterday I came here with my friend, at 11:45, and a new stock of clothes arrived, this one staff at the counter told me not to touch the clothes and said I couldn't purchase anything, because they aren't scanned in. But when another woman came to purchase out of the new stock she agreed and let her. But didn't allow me? I went the next day I went to confront her and told her to ask for the manager, she said yes and lied, she brought out someone else which was a man, this is not the first time this lady has done this. Why are these staff picking and choosing who to sell...
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