Mt Atkinson Coffee — Restaurant in Whau

Beautiful trendy set up with viewing areas into the icecream making area, through window in kids caravan.

We came here for ice cream and was sadly a bit disappointed. The service was very average. After standing looking at the icecream flavors for a bit no one greeted us... you are instructed with a note to buy it first at register then go pick your flavour. Ok fine. I ordered a kids single scoop and an adults double. The kiddy single scoop, it didn't even make it over the edge of the cone - ie you couldn't see it .. In my double, the 2nd scoop with a bit of encouragement to the server and mention that the scoops were a bit small, the top scoop looked a bit 'healthier' than my first which I felt was on the small side not much bigger than my childs 1 scoop. So as I handed my daughter hers, her face looked so sad - i couldn't, so I asked if they could put a little bit more on, and with consultation with the girl making coffee and or someone else... they very reluctantly agreed to put a shave more on. Had I of known, I may have ordered just the single scoop for her. The icecream looked a bit hard maybe and difficult to scoop, looked like it may have helped to dip the scoop in hot water between scoops? Taste was good however.

The flat white for my tasting was a bit burnt, some people strangely like it like this after living in Cambridge for a while and this appears to be the preferance? Ah well, I dont think the staff were in any mood to have me reappear now complaining about coffee and tbh I didnt want to deal with the nonchalant begrudgingness.

Chocolate and beetroot muffin came out.... it was really good, must have been the touch of butter added in the really neat paper twist. ;) butter is so good.

I eventually ordered the fluffy and I always appreciate when price is $1. $2 and over I think is far more than neccessary... cute choc marshmallow was well enjoyed.

Seemed like a lovely place to meet with friends, some were having business meetings it seemed with plugs for laproos and phones to charge while seated with them.

Really wanted to like this place more, but stingy icecream serving and attitude with me stating so just really tainted it.

EDIT: The owner has been in contact regarding this and has wonderfully offered his own service next time I come in to ensure a better experience here. I'll update later after I visit again.

EDIT 26.2.21 for visit on 20.2.21: From the above review which I rated as a 2☆ I have finally returned and experienced what can be described as very satisfying beautiful large ice creams on a hot sunny day.

Lovely service from the girls, and who served me gave a free icecream for the disappointment of the previous experience.

2x adult ice creams and 2x single scoops for the children were ordered. So so good!!! Highly recommend the Salted Caramel flavour, it's just every bit creamy and caramelly sweet like a good ice cream should be, and the Double Chocolate I think they call it. Almost like a rich chocolate mousse. Mouthwateringly good.

Thank you so much for this wonderful last minute experience. It was a real treat. All the best with the business in future.

*Pic numbers 7 on. *Really sorry I cannot add further pics of the latest icecreams, the app keeps stopping and...

I visited on August 30th around 11 AM, and this has become the worst café I’ve ever been to, all because of the racism I experienced from one of your staff members. There was a short woman wearing a black top and a red hair tie, who displayed blatant racism. While serving other tables, she made basic courteous comments, but when she served my table, she placed the coffee down with an arrogant expression and walked away without saying anything. When clearing the plates, she didn’t even ask if we were finished and just took them away. It’s infuriating that my first experience of racism in New Zealand came from a staff member at this café. Make sure she’s properly trained so this never happens again. This was an awful experience, and because of that employee, I won’t be recommending this café to anyone I know. To any Asians reading this review, do not go to this café—you’ll be treated very differently from the other tables. This is the worst café in...

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