This hotel needs a complete overhaul and remodel. Everything is worn out. The 19th floor which is the main entertainment access floor smells totally like a sewer pipe. And they just ignore it. All the pluming fixtures have been there long enough to loose all their chrome coating. The hotel exterior windows are not cleaned and the view which is great from the hotel is impeded. All of the entertainment is worn out. Childrens play place, the put put golf is left in a total disaster. Half The elevators are shut off half of the time and it takes You 15 minutes just to get to the ground. You have to transfer 2 elevators just to get too the floor even though there is a elevator that can take You all the way to the ground. But the staff turns it off and uses it for there own personal use so they can move up and down faster. But the customers are stuck using the two transfer elevators. Anyhow this used to be a wonderful. The most wonderful hotel in Cebu. But i will not be booking again until it is under new ownership or leadership that values customers! Totally remodeling needs to be done immediately. Crowne regency should be ashamed to have their name on...
Read moreThey won’t let you take your phone on the skywalk or literally anything at all, claiming it’s a liability. I asked if there was any waiver I could sign, stating that any losses or damages caused to myself would be my fault, they said no. They do this so they can take their own pictures of you & sell them to you, but they claim it’s a liability. If you own a GoPro or a neck pouch for your phone, forget taking it. They absolutely will not allow it.
If they would’ve told me when I was purchasing my ticket, it would be one thing. It’s called Terms & Agreements, & they should probably let you know before purchasing and ask if it’s okay because I would’ve just turned around and left
I read a review just now about the skywalk being like a “dog on a leash”...
Read moreI and my eldest son tried the skywalk first (my wife did not muster the courage to join and my youngest son is too small for the harness) and its like floating on air several hundred feet above ground since the path was made of acrylic. Our guide was very reassuring and the crew were very diligent in ensuring safety.
We tried the edge coaster next and this is really a memorable ride. you can tilt the coaster to about 45 degrees and feel your body hanging by the restrains (don't worry the restrains is strong enough to hold a super heavyweight) and face the pavement about 40 floors below.
We tried the 4D next and this time, we went there as a family.
Overall it was a one of a kind experience and I'm definitely recommending it to...
Read more