CHOWKING CEBU JONES — Restaurant in Cebu City

Hello, I just want to express my disappointment in this restaurant. First of all, I love Chowking. It's my go-to restaurant. But I got caught up this time. I want to ask, are you guys reading these bunch of comments, feedback, and concerns in your restaurant service online? Like guys, seriously? You are just giving a container of sauce with 95% oil and 5% chili flakes?? Are you for real? For 4 steamed beef siomai? We provide a space for feedback to improve our service to our customers, yet what happened now?? Is that only a mere useless tool?? Additionally, the wonton is very concentrated, too salty, and has no veggies at all. I'm really disappointed. You should provide even better service to online purchasers. I'm not saying you should not serve walk-ins, but we lessen the burden on your part in that you just have to deal with the delivery riders. We offer you spacious place for walk-in customers. We lessen the bunching up of customers inside your restaurant. We give you more time. Chowking Jones Management should make a...

My favourite fast food joint in the Philippines. Love the menu options. I got the Lou Rou fan with chicken meal and it was really good. Although the service in this particular location is really poor. I was told it would take 5-10 mins for the order but I waited for 30 mins and then got my order after asking. And still they got the order wrong. But the food itself I...

Irresponsible crews, online orders where not being fully entertained by the crews, Chowking Jones Management should have watch/monitor this kind of doings it takes 30-45mins for only 1pork chao fan and 1 siomai chao fan. Are they really working? Your crews are getting bigger yet they are getting slower. Do something...