Worst McDonald's Experience Ever! Complete Disgrace to the Brand!

I just had the worst experience at this McDonald's, and I'm still in disbelief at how poorly this place is run. I ordered just TWO coffees—Salted Caramel and a Mocha Latte—to-go, and it took a shocking 40 minutes to get them. Yes, 40 minutes for just two coffees! That's an absolute record in customer disrespect.

To add insult to injury, when I finally got my order, the Mocha Latte was completely wrong. It tasted exactly like a plain latte—no mocha flavor at all. It felt like they didn’t even bother to make the right drink after I had waited so long.

On top of that, the staff had no idea what they were doing. The order screen was a mess, with orders like #15, #16, and #17 still pending, while customers with order numbers in the 30s, 40s, and even higher were already getting their food. My order was #058, yet people with orders #076 and #095 were served before me. And all I ordered was coffee! How is that even possible?

The employees were incredibly lazy and indifferent. While the restaurant was packed with frustrated customers, one worker spent about 7 minutes having a chat with a Glovo delivery driver instead of helping to get orders out.

As if this disaster couldn’t get any worse, the toilets were absolutely filthy and unusable. The whole place was a nightmare.

Honestly, McDonald’s USA needs to revoke the franchise from this location. It’s a complete embarrassment to the brand and doesn't even come close to McDonald's usual standards. This place should be shut down immediately. Avoid it at all costs—what a shame!