Hemingways Casino — Attraction in Eastern Cape

Today my boyfriend and I went to Felix for dinner and a drink because he is going to be out of town so we wanted to go do something. We went there because when we last went, it was Latitude, and we had never been disappointed by the service and the food. We sat down and waited for a while before anyone came to take our drinks order. When the waitress eventually came, I ordered a glass of Baronne and my boyfriend ordered a Draught. After waiting a while for the drinks, she comes back and tells me that they dont have the Baronne but they will check if the hotel has it. We acknowledge this and continue to wait. 40 minutes later... nothing. No food, no draught, no Baronne (the hotel is extremely close to Felix). Eventually, we see the supervisor come back with the wine. We continued to be patient thinking it wouldn't be much longer but we were wrong. The bartender seemed unable to open the bottle and another while longer the draught and the food arrived, still no Baronne. The waitress said the bartender is trying to open the wine. Eventually the wine came and it was accompanied by a white wine glass with ice in it. I asked for a clean glass and it was brought for me (Still a white wine glass). When I started pouring my wine, it had several cork pieces inside. This was now nearly an hour after we sat down. We had been patient but we had now had enough. My boyfriend went to speak to the bartender to show him the cork pieces but he said he wanted to go get change. Eventually the ogetic, however it was too late for the impression that we now had of the place. The supervisor offered me different wine but I was no longer in the mood to stay as it had already been over an hour of a terrible experience. As we were about to pay and leave, the supervisor said we can leave the food and he will cancel the meal. (my boyfriend only had a few sips of his draught, I hadnt had anything to drink since we got there and we had not even made it halfway through our food). Sadly, it seems the supervisor was the only one there who took us seriously. The entire experience...

Southern Sun Hemingway

Last minute decision to sleep over in East London on Saturday evening and catch a flight to Johannesburg late Sunday.

Called Southern Sun Hemingway and the gentleman on the call said we should come and he has a room and no need to book since we are one hour way. We got to the hotel and at reception they told us no room and we did not book. We explained we spoke to someone less than an hour ago and they promised we have a room. They called the gentleman we spoke with and he kindly accepted and offered us a room.

The hotel is what all of Sourh Africa should be - must ideally reflect the demographics of the country and be Rainbow we all desire.

The bedroom was a standard room and it was fine. Just had a wet smell , that caprepr or wall smell as if the place was flooded with water. Something they need to fix and improve

WiFi did not work. See pic

Restaurant in the morning was super chaotic and no order , people not wearing masks and dishing for themselves and talking all over the buffet while dishing. Also made worse it was school or water polo and hockey school teams. They could do a lot to improve restaurant health and safety and manage within COVId -19 protocols.

Generally I find the restaurant and hotel slacking on demanding people wear masks, observe COVId 19 protocols . It’s as if there is no virus and we not...

In East London for the weekend and really wanted to have a look at the casino but lost my wallet with ID and license like 2 days ago, had an affidavit to even prove it and they didn't allow my inside due to " COVID " regulations even after I screened and sanitised. My partner had hers with her but I couldn't even go in with her. Where in the Goverment Gazette does it state that you have to show your ID due to the COVID pandemic? I asked the " manager " Precious Malunga whether I can show them a copy of both my ID and license on my phone or I can even send it to them and they simply refused. Well done on chasing...