Stepped into Outdoor Warehouse one morning early...as they were the first shop selling hiking shoes.... to open on that day. I have been waiting for hours after an early airport drop off and found their doors open and staff bright eyed and friendly. This was a day set aside to get comfy shoes to do a month Italian and Swiss Alps tour with my sister. Big was my surprise to find the first shoes I fitted to be perfect. I asked the right questions and a very knowledgeable lady at the hiking shoes asked more. Waterresistant vd waterproof. Pig leather vs Cow hide....best socks to wear for the boot . Patiently waiting on me while phoning and receiving phone calls from home to sort out a matter...always professional and always friendly. Within 20min I walked out with HI Tec socks and Merrels , heading home 140km away. The shoes have been on my feet 24/7 since then and it was the most painless experience ever...buying the right shoe for a snowy and wet winter tour . Thank you to the young lady who knew so much about her products and their qualities. You...
Read moreThe store is neat and well stocked but some of the staff (maybe not all...) are quite unhelpful and rather lacking in product knowledge.
An example of this would be a First Ascent tent I was looking for in yellow but the staff member adamantly maintained that they were only available in the green version in stock on the shop floor.
This is an establishment I will purely visit on the basis of looking for a product I have already researched and on the basis that they might even have it in stock at a dramatically better price than preferred retail outlets.
I have also found them to stock products not available at other preferred outlets. A great example is Fire Maple’s brilliant little FMS-105 portable camping stove.
On a personal note I would happily pay more for something at an outlet where I get...
Read moreOutdoor Warehouse is my favourite outdoor shop in Port Elizabeth. They sell camping equipment such as tents, pegs, camp cots, and a large variety of camp catering gear. They have a great range of Braai (barbecue) gear ranging from cast iron cookware to grills and tongs. There is a clothing and shoes department, lighting, knives (including an impressive assortment of knife sharpeners). There is a large department for off-road vehicle equipping. There is lighting and power options as well as of road fridges and freezers. There is much else and outdoor Warehouse is well...
Read more