Very insulting and bad attitude from the staff. My friends and I were discriminated against in the most blatant way. They even refused to identify themselves and did not wear identifying clothing. I will report this to the tourism office and the anti-discrimination agency.
!!! In response: Dear representatives of Barranco del Infierno, thank you very much for still taking into account my comment and reaction to yesterday's situation. The ugly, simple and extremely rude attitude was not from me, but from your employee. For this I have 3 people who can testify to prove it. I will not allow someone else's behavior to be attributed to me. We arrived late after having problems with our car, which we kindly explained to the gentleman. Here I kindly advise you to re-examine the case, question your employee, instruct him to identify himself and wear the work clothes he is required to wear.
Next, I will re-attach the screenshot of your notification that access hours are between 8:00 and 10:30. If not, please pay the company that maintains your budget looking website and make corrections because you are misleading and lying to your customers.
The picture remains. It is the only identification we received from your employee. As a European consumer, I have the right to know the name of the person who serves me, so that in such situations I can protect my rights. I advise you to read a little more about consumer rights, however inconvenient and difficult it may be for you.
You made several attempts to delete my comment, report it, etc. The same has happened with a number of other comments from people dissatisfied with their experience. That's why you boast a number of "positive comments". Well, now we can already see what their volume is due to.
The tone in it again reinforces the attitude towards consumers. Because for some people it can, for others it can't. The discrimination was obvious. When people with Spanish names said they were late - they were let go. When I said we were late they were polite until they saw my name. After we politely asked to wait, the rude tone started from your employee, from whom you clearly do not...
Read moreA few things along the way made me happy (frogs singing with an echo, water dripping down into the stream) and there’s a nice view over the village towards the sea. But I was underwhelmed by the views and water feature at the end. Overall it’s a nice alternative to the beach drag, but I wouldn’t travel from the other side of the island for it.
There’s a bathroom at the start, and staff there & a couple further along the path. Afterwards, it’s a pretty locals residential area with some bars/cafes to enjoy. “adeje city centre” (it must be ironic). Plaza españa is worth a quick look if you’re nearby.
Difficulty is higher than stated. It’s definitely medium not easy. If you struggle with steps, or are unfit, you will find this difficult. There are some big step up/down or strides to manage. But it’s mostly fine, and the paths are maintained. Fear of heights is mostly not an issue. There are paths in the first 30 minutes with drops to the side but you can avoid the edge. Further on there is no drop.
If you go in the morning around 8-9 you can almost entirely avoid the sun. It’s lot of ups and downs, so that helps you not overheat as much.
To get there, the public bus service is modern and good value. No need for a taxi. Just tell the driver the stop you want (google maps route planner) & pay by card. Spanish helps. You will climb up a steep hill to get to...
Read moreNice walk, starting quite arid and with some parts paved but mainly following a dirt track, which leads up into quite a lush Valley, ending up with waterfalls coming down over the cliffs. You can get there easily by car and there is parking. but you can get there just as easily by local bus going up to Adeje Village, and then just walking up the hill through the village where there is a tourist information centre. There is a restaurant up near the entrance but there are also loads of cafés and restaurants down in the village. Across from the village is a shopping mall with discount outlet stores and a large food supermarket if you just wanted to buy some food and drink to sit out in the sun. There are also a couple of cafes and restaurants on the lower floors if you want to sit inside. Best to take some water with you on the walk as it can get quite hot, and there are no cafes or restaurants on the Walk itself but you will find some reserve staff on the walk if you needed some help. You will need to wear some safety Gear as in sturdy shoes which you can hire on-site or wear some sturdy trainers the other thing you will need to wear is a crash hat(like the ones you wear for climbing) which is supplied when you get an entry ticket this was annoying at first seeing it is quite hot up there but after a while you stop noticing it...
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