The security personnel at the Córdoba train station lack basic communication skills and an understanding of their roles. When I asked a security guard if we could enter the platform to wait for our train, he rudely interrupted me, saying, “I am security; I don’t know anything about the trains. You decide if you want to pass or not.” He didn’t even let me finish my question.
This dismissive response was unhelpful. Security staff should have a basic understanding of station procedures or at least provide clear guidance. Following his vague directions, we went through the security checkpoint and had our bags scanned, only to be told by another staff member just a few steps away that we couldn’t enter yet because we were too early and had to come back at 2:00 PM—24 minutes before our train arrived.
We had to wait 20 minutes and go through security again, and we saw other passengers facing the same confusion. If security staff can’t provide accurate information because they're mentally challenged, then maybe station personnel who know the train schedules should be the first point of contact before security and simply say, "Be here 20 minutes before your train arrives," and that's it.
This lack of coordination and communication is frustrating and inefficient. I hope management addresses these issues or hires slightly smarter people to improve the...
Read moreIt's pretty hard to review a city, but OK Google... Cordoba is an ancient city in inland southern Spain, with narrow, cobbled streets (I would not recommend trying to drive through it) and beautiful old churches which ring their bells a lot and at seemingly arbitrary times (ah yes, that well-known and all-important 16:37 ringing of the bells). It has Moorish and Jewish influences and seeing the Mesquita is a must, as is the Roman Bridge (a scene in Game of Thrones was filmed there, apparently). The foliage is bright and beautiful and there are colonies of feral kitties in the parks. It's super laid back, and enjoying a beer and a bowl of complimentary crisps or olives in a bar in one of the many squares is a relaxing way to while away a few hours. There are plenty of inexpensive restaurants offering local fare. Try the salmarejo (a garlicky gespacho thickened with breadcrumbs), the morcilla (a local black pudding) or the berenjenas con miel (deep fried aubergine with honey). Don't expect quick service though! Visit the Turkish Baths for a relaxing night swim with sky lights and massage. There always seems to be a festival of some sort happening, and pop up bars with music are frequent - check online before visiting in case it's one that restricts travel through the city. Also fair warning: it's hot as b*lls. Avoid the high...
Read moreWe arrived at Vía 3 from Zaragoza-D. We had a transfer from the AVE to another AVE train to Cádiz. None of the Information monitors were working at all, they were all black, blank. We had no way to determine which platform our transfer was to be made. The AVE from Zaragoza departure was delayed and our arrival at Córdoba was also delayed. We had no idea of which platform to use. We had to leave the platform area. The walk to the access to the second floor was very long because of the Zaragoza AVE offloading position. We arrived at the second floor after about 10 more minutes. There were people everywhere, it took several minutes to locate a station agent who could give us directions. We were told by the agent to go outside into the main vestibule to check the monitor to verify the correct platform and time of departure. We found that we had to pass through Security Screening again and return to the same platform that we had just arrived on. We were told by another agent there were 2 trains. The second was the correct one. We then determined that the megafonia was also very un intelligible. Very difficult to hear and under stand. Overall an unpleasant experience. We got on the...
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