Liseberg — Attraction in Göteborgs Stad

My story at Liseberg Two children and two parents, all of us had full day tickets to Liseberg. Waiting time for the first attraction was over 30 minutes, and even longer for the others.

Seeing how crowded the park was and how long the queues were 40 minutes for Helix and similar for others, my husband and I decided to give up riding ourselves and simply stand in line for our children, so that they could enjoy the day instead of spending it waiting in the heat.

When it was almost time to enter the Hissingen attraction, my husband and I stepped out of the queue and our 17 year old daughter and 6 year old son took our place. No one in the line before or behind us had a problem with this. Later, we queued again for the same ride. This time my husband stepped out, and our son took his place. I stayed in line and went on the ride with him.

However, as we exited, a staff member stopped me and said that children must stand in the queue themselves to be allowed on the ride. I tried to explain that we were simply giving up our ride to our children, and since we all had fullday tickets, it shouldn’t matter who actually rides. The switch happened in a safe area before the gate, and our children never entered the restricted area on their own. Other guests didn’t mind either.

Another staff member joined and said she would make sure our kids wouldn’t be allowed on the ride again unless they stood in line themselves. I said it was really unfair, as we weren’t cutting, we gave up our own places for our children.

At one point, a very aggressive man stood up from a seat on the Hissingen ride, shouted at me to leave, and pointed toward the exit. I told him “STOP” when he came very close to me and my son. He claimed I was blocking the ride, even though I was only stopped because staff had confronted me at the exit.

The man then said to the staff: “She’s not Swedish, throw her out!” He came so close he nearly touched me. A young female staff member then stood between us, and told me to leave. I left, of course, I wanted to earlier, but was first stopped by staff and then insulted by this man. Many people were watching, trying to understand what was going on.

I was so shaken by this stressful situation that we reported it to customer service. Unfortunately, we weren’t taken seriously there either.

A woman first listened, then left to speak to her manager. When she came back, she told us the staff had acted correctly, referring to park rules. We asked for more details, since we hadn’t seen any such rules online before our visit. But she kept directing us to the website.

Then the manager she had spoken to joined the conversation. He said he didn’t see a problem. So my husband and daughter explained everything again, but he turned his back on us mid in the conversation and started helping another guest, completely ignoring us. Not even a simple apology for the situation!

In total, we went on 4 attractions together (parents and children), and 6 rides with just the children. That was the end of our visit, which cost 2500 SEK + 300 SEK for parking.

I strongly discourage anyone from visiting Liseberg. In my opinion, it’s a waste of time and health. The park is focused on profit, not quality. 😓 Anyone who visits should know the park is extremely overcrowded. Not only are there long queues for rides and toilets, but even walking through the paths is difficult because of the crowds. Staff seemed irritated, unfriendly, and unhelpful, even for basic questions.

We will never return. Much better choices are Tusenfryd ❤️, Kongeparken ❤️ or...

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Liseberg amusement park is (in European standards) quite large, with rides and entertainment for all ages. I'll recommend to come early and get tickets in advance via the website, then you only need to scan the QR code to print your tour pass. We purchased a small ridepass for our daughter (7 years), but many attractions for her age still required extra pass tickets for her. That's too expensive (25 SEK a piece) compared to an adult pass where you can ride everything for free. Some rides require 2 or 3 tickets for her to enter, so I'd recommend getting a adult pass. This pass can be upgraded at the information stand at the entrances. I won't give this park 5 stars because of: There are no signs in the park that indicate where the different rides are located, so you either have to run around with a physical map or look at the app, which isn't helpful in finding the way, it just displays the estimated waiting time at a certain ride. The route from the parking lot to the entrance isn't clearly marked. When we went there (July 2023) they had massive construction to build the water park, and no signs pointed us to the entrance. -You pay for parking (not at the open parking areas) and there's no discount connected to the purchase of a tour pass from Liseberg (50% off, cupon code etc), and in the parking structure there's no signs that point you in the direction of the amusement park.

they do get a plus for the ability to charge your car in the parking facility. Remember to bring your cable and register with the app as an electric vehicle, then charging is free as long as you pay for standard parking. Use the app "Parking Göteborg".

In comparison with the biggest park in Denmark Fårup Sommerland i do miss the more open areas with playgrounds, toilets, trees and tables, where you can sit, relax and eat lunch. In Liseberg the attractions are right next to one another, making it harder to relax a bit (if so desired). I miss the water attractions but they are to come, construction is to be completed late 2024 according to the signs. All in all a pleasant experience with plenty of entertainment for both...