I wish i could give 0 stars!! My daughter went here for a friend's birthday party. In the girls changing room a young boy came in while the girls were getting changed they told him to get out. a while later they were putting are things into the lockers and some of the staff came and said that we didn't need to lock them. She was worried about her stuff so she tried to close the locker but it wouldn't close or lock. She thought it would be alright because non of her other friends locked there lockers.they went into the swimming pool and when they came back around 1hour later and opened the lockers half of our stuff was missing. She luckily found my bag a while later in a completely different locker. 3 of her friend's still couldn't find any of there clothes. a while later they found the clothes in different lockers obviously moved and looked through. She looked in her bag and couldn't find her phone or airpods. She was then very annoyed and worried one of her friend's lost a pair of very expensive trainers and at the end of the day no phone no airpods and no trainers she told the staff members who weren't much help and we looked everywhere. We then had to leave we checked in the car in the lockers every locker we were both very angry and had to report this too the police we are very angry and most definitely won't be going again I would...
Read moreThe facilities are dated & are not adequate enough to deal with the capacity requirements. You pay full price to then be told to leave an hour into session even though realistically no one is going to enter the pool half way through a session. You pay full price for a reason, & the reason being that you expect to be there for the full time allotted. I saw others enter the pool 10-15 minutes after I entered with different colour wristbands & they were not asked to leave the pool at the same time nor 15 minutes after myself. They got the full session they had paid for. It is also not fair to vacate a session based on how others were acting as this effects everyone.
The slide has been closed for a while now, is this not actually going to be repaired.
Extremely disappointed that you pay over the odds anyways to then be told to leave when others get to stay in even though they came not 15...
Read moreNot been since 2015.... Where do I start!? Female changing rooms stank of strong urine. The showers were cold (then went tepid after standing there for 5 mins....) There was a lad in the changing room that was easily 12+ years old (even though the lifeguard stated that the upper limit was 8 years old and was told that he must have been with his mum. Considering that I usually go to Shipley, I was really disappointed with the experience. If the council can afford to fit a whole new shower system in the Shipley centre, then there is no reason why they can do the same in the Keighley centre, it is in dire need of a refurb.... having previously worked in a few leisure centres myself, I feel so sorry for the staff having to work in that dump. Can easily be rectified and would be a great place for people to get back into fitness and enjoy...
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