The Livery Rooms - JD Wetherspoon — Restaurant in Bradford

Very disappointed with todays visit. Came at at 10:50 to have breakfast. I fancied poached eggs on a muffin, lovely girl took the order. About five minutes later someone comes to tell me I can have fried eggs but not poached. Not the young girls fault but I asked did they have eggs, I was told yes but only fried not poached. They have a kitchen, equipment, breakfast is on for another half hour to forty minutes, but they can't make poached egg. We were told its because they are all pre made l.

I have never heard of pre-cooked poached eggs before but it seems they have pre-prepared fried eggs. I don't think I want one now anyway.

Just to point out, its not the young girls fault who served us, however I will write to the company as I feel its not good service.

It was not very busy this morning just to put some boiling water in a saucepan and let two eggs cook. Also not one of the two girls who served us have offered us the difference back between the two meals.. I had to go for a different option at a lower price, then go find a member of staff now we have finished for the partial refund.

When I found the girl who had served us I was asked what the problem was. I tried to explain, got nowhere and then asked for the manager. I was told they were busy on their break. I then asked for their name,, I was told I couldn't have it. The manageress refused to come and speak to me in the end and all I wanted was to pass comment on the service and refund process.

Very poor attitude. Normally its good there but not today.

Im not sure if the management team read these reviews but I...

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