Upnor Castle

Poor unfriendly welcome. Apparently as it is council run you have to do both the nhs app and also they do their own written record. Wasn't the case at another council run place earlier today. Lady doing tickets was almost rude and gave the impression that as it was council run they were better than anyone else by what she said and how it was said it. She just just kent on counter staring at my card, did she even want me to visit before she said she had ti see a name on the card to record for track and trace, since when is id required for that? I hope they are volunteers and not paid staff as i saw 5 staff.. all just wasting time talking, as you made such a big thing of the rules you have come up with why don't you do the basics and sanitise the high contact areas.. handrails counters etc... it was made clear on entry you must spend 10 minutes in each area no more. I was TOLD my visit had to last 45 minutes! There is no seating on the benches in the grounds... but on the council bench outside the gate you can all sit, does that really make sense? They have covered up closing times on the board outside.. why? It states on the council webpage and english heritage website the opening and closing times. If you stick to their covid rules don't bother trying to read the panels in the poorly lit area where they are displayed as unless your a very quick reader there will not be time. My ticket i got on arrival is apparently a timed entrance ticket, however you just go straight in... and entrance information online says no pre booking just turn up! So in fact it is not a timed ticket its just the receipt for paying to get in (btw no hand sanitiser was used before serving me but I was forced to use it even though a lot affect my skin) There is clearly something a miss at the site with regard to use of staff time, covid 19 changes and processes. The entrance fee was not worth it here, look at the picture on the board outside there is nothing else to be gained by going in. The small village surrounding it is delightful and nice to see. There is also a free car park as you approach the village, best to park here as limited parking and turning space beyond this.