M&S Foodhall — Attraction in Liverpool

Let me be clear that this rating is for the cafe inside the store and not the actual food hall. Went in with a friend at approx 2.50 pm and my friend had got our coffees when i got there. Asked the assistant for 2 toasted tea cakes and was told sorry the ovens are off. I wasnt offered an alternative so asked for two fruot scones. These were given on 2 flimsey pieces of cardboard with 2 plasric knives to eat inside not to take out. Both scones were dry and stale and quite hard. I went back to the counter and told the lady they were stale. She replied with well they shouldnt be. I assured her they were and she replied with well they have been there all day. I told her i dont want food that sat there all day and no covering on the scones. She then went to look for fresh ones and found none but kindly asked me to pick alternatives from bakery. She resolved it eventually but bad attitude and poor cusomer service at the start. Embarrassing tbh for such a...

Great little local M&S food hall Staff friendly and extremely helpful All your usual favourites On site bakery and coffee shop Indoor and outdoor seating for Cafe available

Car park gets extremely busy, so can take a while to get off, but that is down to city council phasing of lights and not the store

TIP don't try to beat car park queue by parking in Stag and Rainbow car park, they use number plate recognition and car park is for patrons only, you'll end up with a hefty parking ticket...

I visit this M & S on the occasions when I am staying with my son quite close to this store. I usually visit early morning when I have walked my grandson to school. I have always found the staff at this store extremely friendly and helpful, especially the gentleman who is on the checkout about 8.45am. (I am told he is probably the gentleman known as 'Scottish Steve'). It is a real pleasure to greet him in the mornings. I look forward to...