We visited the Central Hall on Saturday Afternoon with a coach from our village Steeple Morden for the afternoon performance of the Carol service. We arrived just after 2.30pm and we were directed down to the café, as the doors to the performance did not open until 4.00pm.As our group of 6 we decided to have a cake and tea or coffee. A small table had been set up with a very limited display of cakes and the scones we found to be hard and stale. We then queued to pay and order drinks which were being served around the corner with one person serving teas and coffee, with a small counter where we found trays. The queue was now quite long and with out much room in front of the till the queue wound around the tables and chairs making it very difficult to get back to our table. We then made our way up to the ground floor where we were told they would check our tickets, nobody checked our tickets. We used a voucher to get a drink and then discovered we could not take the drinks into the hall. We made our way up to the balcony foyer where we then had to stand around dinking our drinks before we could go in, which made us late for the start of the show. At the interval every one met up in the foyer to find a stupid little counter with two people serving,where every one was trying to change their vouchers for drinks. Queueing was impossible as there was not enough room so it became a "free for all" for every one to get a drink, conscious that we had to drink this before we could go back in the hall. At the end of the performance all of us in the balcony seats were directed into the foyer and down one set of stairs which were only wide enough for one couple, when entering the foyer it became a shuffle with literally hundreds of people shuffling towards the stairs , several of our older ladies we had to get them back in the hall and wait untill the crowd had gone. The carol service we all agreed was excellent but the organization outside of the hall was a shambles with no real security checking, particularly as the hall is directly opposite Westminster Abbey. We all left wondering how the hall would have coped if there had been a...
Read moreIt has a big hall .staffs are very friendly ,water and bathroom facilities are very much good here .has a lot of good historic pictures and stories they can tell to everyone it's like a church sometimes and I think it .better known as Central Hall Westminster, this Methodist church dates from the beginning of the 19th century, a beautiful building that is best appreciated at night!The Great Hall boasts the largest European domed ceiling of its kind, and was chosen to host the Inaugural Meeting of the United Nations in 1946. The breathtaking grand organ features 4,731 pipes and was mastered by Andrew Lloyd Webber's father, who was the Hall's Musical Director for more than 25 year with this hidden London jewel with its sweeping grand staircase, which is a replicate of the Paris Opera staircase, and magnificent marble foyer areas. Relax in our 200-seat cafe, serving warm and cold daily specials from 9am to 4pm every day. There's also free wifi access for customers.it has access of lift .All routes suitable for limited mobility users.Effective lighting throughout for visually impaired users.Lift buttons with raised numbers or letters.Lift with spoken announcements on arrival at each floor.Ramps within building.Seating for limited mobility users along routes.steps with handrail within building.Steps...
Read moreTerrible organisation for a central London venue. When I arrived they told me they had been about to shut the doors - not mentioned on the ticket at all. There were no signs, and I had to ask 3 stewards before one actually knew how to get to my seats. No cloakroom facilities, which is crazy for a venue like this - even village halls manage that. You could leave your coat on a rail two floors down, which was completely unattended during the concert, so anything could have been stolen (I never take pics but I was moved to on this occasion!). Two of the bars wouldn't sell their bottles of water even though it was 12.10 and there were 5 more advertised minutes of buying time. When I finally did manage to buy one at the third bar, I was told I couldn't take it in to the concert hall, even in a cup ... yet I had seen numerous alcoholic drinks in there, and water is a bit of a basic human right isn't it? For £150 I would have expected a venue that cared a little bit more about its customers. I certainly wouldn't see a gig there again, which is a shame since the building itself is beautiful. The stewards I spoke to said they had no idea what was going on and they didn't come...
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