This is a great venue shame about the bar staff. Yesterday we had a performance here and myself & a band member went to get some coffees, as you do before your performance. When we asked the man behind the bar who was very rude and abrupt replied NO hot drinks only cold. when we asked again surprised as there was a coffee machine and cups right in front he rudely replied this is their policy and pointed to a really badly written small sign board in chalk at the back of the bar on the top of the door frame. when we asked if there is anywhere else we can get or order some hot drinks he went on to say that you can go to Morrisons next door (if you can call it that) or a local shop but you we were not allowed to bring the drinks back here to the Arts Centre and we would have to have them off the premises. My colleague must have spoken to the organisers who brought us 3 hot drinks from the same bar to the green room 10 min later. This bar staff guy really needs to first of all understand his role is not serving drinks but customer service. Whoever employed him needs to put him on a people skills course, or on his bike!