Tesco Lewisham car wash! Ok and job done! But not a great team.. one of the staff got me so scared nearly had a heart attack.. The issue is I did not know that allowed take photo of my car while the staff doing the job.. Well, the saw me took the photo and he just ran toward me with violence manner, shouting and told he going to smash my face and my phone if that photo not deleted! I was calmly apologies and told him I did not know and the photo is deleted.. but he kept shouting and wants to hit me.. The assistant manager came and apologies, saying need permission to take a photo if the staff doing the job on your car and I did not know if this is the case and this is my first time using the business.. Anyway, my car is washed by the angry staff (thanks goodness is in one piece). For me I do feel for the manager and his business as it hard to find good staff during pandemic. Anyway, may be that day is unlucky day for my car wash? But management need to control the team behaviour! Good luck with the business..
Update: Today the manager found me in the car park Tesco and ran over apologised on behalf one of the staff with bad attitude on me on that day. After he explained the situation and I understood so now all clear up. He doing all his best by helping & creating jobs for anyone that needs… Thanks again for your concern and of course...
Read moreWent for an interior deep clean. Agreed to a full monty deep clean. I had stated that what I came for Was the seats/floor/mats however that is where they lacked. Disappointed. The mats are clean but there is still plenty of dirt under my seats which means the floor was not cleaned properly. The odour from the driver seat and floor is still there which tells me that they did not do what they should have done which was deep clean the seat and underneath it. That’s literally all I wanted fixed yet it didn’t happen. I have taken pictures for evidence and I have put in a complaint to waves car wash as I cannot find the number of these guys. Really disappointed I payed £85 and received a normal exterior/interior clean which would have been £22 at Asda car wash. Seems like the workers forgot...
Read moreBooked my car in for a full monthly deep clean valet costing £110 today. Left car at 12 midday Returned at 5pm and the guys were busy cleaning other cars. Mine was half done. Manager said car not ready come back later. Went back at 6.30pm and told all done. But it wasn’t! No way near done! Leather seat fronts not cleaned. Dust still between seats. Vanity mirrors not cleaned. Bodywork not properly cleaned. When I pointed out the very obvious dust, all I got was sorry I missed that, but when I pointed out the marks on the seats that can be removed with a bit of effort I was told “I’m not a miracle worker” then started getting aggressive. I’m heavily pregnant & wanted car clean for my new baby. Left me...
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