Ding Tea Lewisham — Restaurant in London

As soon as I saw the little Ding Tea lettering on the shop window during its early days of constructing, I knew I was going to be ecstatic when bubble tea finally makes its way to Lewisham

The interior of the place was incredible and much prettier than I anticipated. Their menu had a vast selection of drinks, as expected with prices starting our at £3.90

I ordered their strawberry milk tea, a holy staple from childhood. Their pearls were silky and very soft to chew and their 50% sugar option had the right amount of sweetness

Craving bubble tea? No more long trips to Central London to get your fix as you can get yours in the heart of SE London

Definitely will venture out of my usual fixes and try their other options on the...

I went for the third time this week to get a bubble tea for my 5-year-old. As soon as we stepped outside, the cup slipped from her hands. I ran back in just to ask for a change of cup. Instead of showing any understanding, the owner didn’t offer to remake the drink (which is common courtesy in hospitality) and actually lectured me, saying not to let my daughter “play with the tea.” I asked him, very upset, how she was supposed to drink it then.

On top of that, when I went back in, I tripped on a step that was not signposted at all, nearly falling badly. Again, no apology — just more grumpy looks and remarks because of the spill.

Really disappointing experience, especially as a...

Disappointed and treated poorly. Never coming back. I ordered a brown sugar milk tea from Ding Tea and hadn’t even opened it when it slipped from my hand outside the shop. I went back in immediately, hoping they’d understand since the drink wasn’t touched and I had just paid for it. Instead, I got condescending looks and was told I’d have to pay half price for another—seriously?

The staff showed no empathy and no care. The replacement wasn’t just begrudging—it tasted awful, as if it had been slapped together without a second thought. No apology. No effort.

Incredibly rude service and a drink that didn’t live up to its name. I wouldn’t recommend Ding Tea to anyone looking for quality...