Foundry Thrift Store Pelham — Attraction in Alabaster

I shop at this store quite regularly and I always have pleasant shopping experiences, until today. I had time to kill while I was waiting on a pizza I had ordered from down the street and decided to run in The Foundry Thrift Store really quick and see what's new as it had been a few weeks since my last visit. I browsed through the store in a few minutes time and ended up finding 5 items to purchase. There were no lines at the registers and the only cashier standing there was this older woman so I proceeded to walk up to her register in hopes of peacefully checking out. I specifically remember this woman from previous shopping trips because every time I am cashed out by her she does not greet me nor barely speaks a word to me. She always has a very off-putting and borderline rude demeanor. I had just assumed she doesn't like my face or perhaps has some personal issues going on. Whatever the case may be I never took it personally or paid it too much mind as I tend to just brush things such as rudeness and unfriendliness off. Although I will admit that when I am standing in line I hope to myself that another cashier will be able to take me just because I enjoy friendly conversation and with her it's always uncomfortable and awkward. Today was a little different though. I began to place my items on the counter and she proceeded to scan the first item (a pair of shoes). After she scanned that first item she without warning began to walk away to go speak with another cashier. She came back after a couple of minutes and continued scanning the rest of my items. She told me my total which came out to be approximately $25. I always look at the price of my items before I decide to buy them and that total was WAY off what I had calculated in my head. I asked her, why does it costs so much? She told me a pair of men's jeans and a little girls shirt had the wrong tags on them. Okay?? So I asked her "well how much are they?" She stated that the men's jeans were $10 (tag marked as $6) and the little girls shirt was $5 (marked as $3) I said I did not want the men's pants but I did want the little girls shirt. My total then came out to be $22 I tried to look at what was ringing up so high because none of this was adding up correctly. I then said "what is making the price this high now?" She simply told me "the heels" (both the pair of shoes were heels) I then asked what the price of them were and she rolled her eyes and pulled one pair out of the bag and showed them to me. They had a completely different sticker on them that was marked $9.99! I know they usually put the sticker with the price as well as write the price of the shoes on the bottom which these had BOTH at $4.99. By this time I was starting to run really late so I told her that I didn't want them and I ended up paying $11 for my remaining 3 items. If I did not have somewhere I had to be I would have been more confrontational and possibly spoke with one of her superiors. This whole situation was uncomfortable and downright bizzare. I have absolutely no clue why this woman decided to pick on me but I have no problem paying for the items I choose to purchase and as a recovered addict I fully support the mission of The Foundry Ministries. With that being said, I will not be taken advantage of or allow myself to be bullied. Hopefully this issue will be addressed because this is a very poor reflection on The...

I have shopped at this thrift store since they opened and I used to love it. They do have a good selection of all the items and the store is clean for the most part. However, there are several things that have changed my opinion of the store. What is the point in having $1 days if you have the workers to pull those tags so there are not many if any on the floor? Even the half priced items that week is being pulled. So many of us loyal customers have witnessed this and complained to no avail. The prices of the items have increased which I can understand to a point but some items are priced beyond ridiculous. It's a thrift store, it should be priced reasonably so that the customers who struggle financially can still afford to buy nice stuff. Besides all of the items are donated, why the ridiculous prices? Customer service is a hit or miss. I have witnessed the lady general manager be rather rude to some customers on different occasions. I have also overheard one particular cashier say on multiple occasions that she refuses to wait on certain customers and will walk away. What kind of customer service is that? That kind of customer service isn't what you should see in a Christ-centered organization. Managers & cashiers should be nice and help all customers regardless of who they are. It appears that this store needs to make some changes and do more training...

Cleanest thrift store I've ever been in. The entire store is spacious and seems to be well thought out as far as the floor plan. It doesn't feel cramped. When you walk into most thrift stores, the shelves are packed and stacked haphazardly and there seems to be very little logic where things are put and there is a dingy feel and a lot of times, even kinda smelly. This one in Pelham isn't. I especially like the way the furniture is set up and displayed.

The only thing that doesn't look organized is the bric-brak in the back, but then, it's bric-brak.

The staff seem nice. I asked the manager, Leslie, about a bed frame and she stopped to help me, got a measuring tape and took her time making sure it was what I needed. After I checked out, she and some guys helped me load it. Even the cashier was nice. I'm definitely...