Furniture Mecca — Attraction in Allentown

Would not recommend to anyone. I originally came here because they had the bed set I wanted and when I went there in April I dealt with a female that was so nice and helpful but I forgot her name then a week before I move into my new place which was in June I get a call from someone name Enny which was not the women I originally dealt with stating they sold the table I purchased and I need to come into the store to pick out a new one, when I got there she didn’t give me any time to look around because she was following me around the store and let alone most of her merchandise was sold out, I should’ve just taken that opportunity to just take my business else where. Then when my furniture get delivered not only does he not set it up but he had to come back to set it up and his response was I thought it would be easy for you to set it up yourself mind you ITS NOT MY JOB TO. After setting up my table he left the foam on top of the table and when I took it off he had drilled a hole through the table and when I called and spoke to Enny about it she told me I was willing to take the display they had in store so basically she was telling me what’s the difference between a hole in my table versus the display that has scratches, the only reason I was willing to take the display was because YOU SOLD MY TABLE and left me with no options because most of your stuff was sold out. Not only that but she was willing to have them bring me a new table and they never showed and the paperwork was never changed to show I picked out new furniture. I’m currently in the process of returning the merchandise, the company I financed through is coming to pick up...

This place is the absolute worst & I suggest you don’t even waste your time . The manager of this store (Enny) is inconsiderate & plain ignorant. We ordered over 3k worth of furniture and the delivery was a complete mess. My sisters didn’t arrive on the day it was supposed to and when we called to see what was going on the manager was out grocery shopping during store hours! The communication was absolutely ridiculous. My sisters furniture finally arrived the next day it was available to be delivered and come to find out her mirror was broken in the box ! They couldn’t get her box spring upstairs and they left boxes & trash everywhere. Not to mention that when they said they would be back to clean it up they left OUR FRONT DOOR WIDE OPEN and never returned ! Absolutely disgusting behavior from one of the drivers and the communication this way was just as bad as the first attempt to deliver. My sister had to eventually PICK up a new mirror and install it herself ! Just complete and utter mess . Do yourself a favor and don’t even bother with this company/store . Needs to be shut down or ran by someone else ! We are second time buying customers and didn’t have these problems when Juan was in charge . Never again ! If i could give it a negative...

If I could give a NEGATIVE 10 I would. My initial experience with the sales associates including the manger Juan was amazing. I should've know this was too good to be true. The first issue was I was waiting for my furniture to be delivered only to be told my merchandise was delivered to the store for the delivery team spoke with me and I told them to deliver to the store. Which made no sense since I PAID for the mattress set and chairs to delivered to my apartment. NEXT problem was I had to go an pick up my own mattress set. NEXT problem was I had to wait for my accent chairs to be delivered only to get here and they were damaged. The store manager who delivered the chairs STATED THEY WERE DAMAGED and he would make note to have replacements sent.. NEXT problem is after ONE WEEK my mattress set is DAMAGED!! I have called the store SEVERAL times only to keep getting the run around. It's been a little over a month and I STILL HAVE DAMAGED items, I can't get any answers from the store, and Acima is STILL taking my money only offering me a BUY OUT!! TELL me WHY should I continue to pay for DAMAGED GOODS?!?!?! THIS IS UNREAL!!!!!!!!!!! SO NEGATIVE 10 IS MY RATING! DO NOT BUY FROM THIS...