I went into Amherst Typewriter to have a sentimental old typewriter refurbished for a friend. I paid the $39 diagnostic fee and was told I would be called with an estimate. After a month I had not heard anything, I called to inquire, and was informed that my typewriters was the first one in fifty years of typewriter repair that had been lost. I gave the proprietor the receipt number and sent a photograph of the machine and described the case, which was clearly labelled with a name. After several phone calls, I was told that it had been located, had been in storage, and would cost an estimated $600 to fix, of which a $400 deposit would be required. I opted to get a second opinion and went to the store to pick up my property. I produced a receipt and was offered the wrong typewriter! After being accused of having sent a photo of a different typewriter, of having sent someone else to pick it up, and of trying to con them (though I am not certain of what, since had already paid the diagnostic fee and MY stuff was missing), I insisted on looking around the store. I located my typewriter and was given nothing but excuses for the treatment I had received. Since no one there knew which typewriter was mine, I have doubts that the $600 estimate was anything more than a wild guess. What a shameful way to conduct business! It was a frustrating and disappointing experience. Addendum 8/7. Estimate for refurbishing the typewriter from another repair shop is under $100. These people are...
Read moreMy daughter is 13 years old. She walked into this store with her allowance money, 80 bugs. The guy said it was enough for buying an old typewriter. When she handed over the money, he said the typewriter was actually 200, and that he was going to take her money as a down payment. She came home and told me what had happened. I went to the store and asked for her money back. The guy said he was willing to give me $40 back. I refused and he became aggressive. I left. He scammed...
Read moreI tried to ask him about the Apple Watch and he refused to sell it to me but he told me that any time I wanted to buy something from him and he said he’s not open anymore a lot of miscommunication he’s not a bad guy he just get confused sometimes I do love coming to his shop I hope he...
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