Vegetarian. Ordered a Seitan burrito and was given one with chicken instead. How do you make that mistake? I didn't realize until a few bites in because I had no reason to think they would give me anything other than what i'd ordered eight times in the last two weeks. I literally vomited. You don't accidentally switch a vegetarian's order for one with meat. That's a huge huge no-no; especially after they have been coming in almost every other day ordering the same protein (seitan) every single time, and were clear when they made their order. Was no given a recipt (didn't think much of it) and was called up to pick up my order and not told what it was when I picked it up. Why would it be anything other than what I ordered and was repeated back to me at the register?

Not everyone can relate to this, but it is a big big deal to vegetarians, especially extremely serious ones that take their choices to heart.