AutoZone Auto Parts — Attraction in Angola

I sure hope a manager reads this and can deal with their problem. I always used to like shopping here. I was in the store on 12/29/20 to exchange a 2 1/2 ton jack for a 3 ton jack. I thought they would have been happy for the extra $30 for the more expensive jack. I thought the guy I dealt with was very argumentative and I am hoping he wasn't a manager. Will be going to O'Reilly Auto Parts from now on. For some reason at first he was trying to talk me out of getting a larger jack and then stated he would accept the jack I had for exchange if it hadn't been used. I told him it hadn't been used. It was like he wouldn't believe me even before seeing the jack and had to state again that he wouldn't accept the jack for exchange if it had been used. When I brought my jack in for the exchange I asked him if he thought I was lying to him and he told me to drop it or he wouldn't do the exchange. He was acting like I was the one being rude for even questioning him about how he was acting. I have never been treated so rudely in the many years that I have been there. I didn't get the associates name but will probably stop back one more time to do so. My receipt is marked REG #01 CSR #77 RECEIPT #959441 STR. TRANS #426373 STORE #2642 DATE 12/29/2020 10:37...info included just in case management wants to deal with the same individual I did. I just think an item should be looked at by a store associate prior to being hassled about whether or not it had been used. Just because some people try returning things they have used doesn't mean everyone does...I am one that does not. I think they should treat customers as being innocent until...

I had to stop and buy a couple of quarts of oil. Well. I ended up having to borrow a funnel Because I forgot mine like usual at home. And he was kind enough to allow me to borrow one.. The funnel I borrowed had a tube attached to it. The funnel for transmission and fluids that type, not oil. Long story short, I went to go add to oil to my car and the tubing just basically popped apart. He informed me it wasn't supposed to come apart. At first I thought he was joking. And then I realized he was actually serious. I apologize in told him it literally slid apart. Well, I felt bad I offered to pay for it. He told me no I said sir if I actually broke it. I have no problem paying for it. I did apologize. I didn't know it wasnt supposed to come apart. I don't you feel really bad because of what happened so I looked up the type of funnel and how much it was. It was a $2.99 funnel. I thought it was so expensive that I actually broke and I even offered to pay for it. And come to find out. It's a cheap funnel and i jad No problem paying for it no matter what Moral of the story is that I don't think I'll be getting a full learing time soon or probably oil. And if I do, I'll make sure it brings my...

Usually the employees are very knowledgeable but this time they had trouble with a running light on my car. First they got the wrong bulb and it had to be returned. Then when they went to put it back in they said I had to go to a mechanic because it was a electrical problem that's why it didn't work. Anyway after they left I looked at it and they hadn't plugged the wire back in. I do appreciate them getting the bulb out and in but that would have cost me a lot of money if I hadn't seen...