In Home Stone — Attraction in Annapolis

While In Home Stone has an impressive showroom and selection of inventory, once I picked out the top and scheduled the install for our master bath remodel everything started to go sideways. I was called by their scheduler multiple times in the same day (don't remember his name, but he couldn't get our address straight for some point and was confused that he had already spoken to me two or three times already that day). On the initial day of the install the installers (who were wonderful by the way and said this happens quite often) showed up with the complete wrong top. I had picked out a white quartz top to be installed and they showed up with a black one. Had to take a day off work to boot. When I spoke with the salesperson (Margaret), she rescheduled the install but didn't confirm with me and I had to call and make sure that they were going to be coming as promised. On the day of the install (which was scheduled for 2-6pm) I got a text at work around noon that they would be at the house in 30 minutes. Had to run out of the office to get home and they thankfully had the correct vanity top this time. When I contacted the office (Eduardo) to settle up on the balance, he couldn't figure out how to process my credit card over the phone, so I ended up having to mail him a check. Would highly recommend going to Atlas in Odenton or Maryland Style in Riva. In Home Stone needs to get their stuff together, it seems as though they've outgrown their capacity to take care of their customers in an...

+++We love our new kitchen!! We moved to our current address on March 25, just 4 months ago. We had In Home Stone redo our two bathrooms soon after we got here; then in July we refinished the kitchen. All of the work you did here has been just super. It all was completed as planned and we are very happy. We should mention that one problem did occur as a result from the In Home Stone work. The men disconnected the sink plumbing and removed the old counter top. It was a few days before the new counter top arrived and during that time wife ran the dishwasher one night. When we went to the kitchen the next day there was water all over the floor which runed the new floor we had just installed. Yes, we should have known better than to run the dishwasher, but there was no indication that the dishwasher would be in a condition to discharge its water out on the floor. That error cost us $1,200 and three weeks with much of the flooring removed and stored in the guest bed room. Our point here is that it would have been helpful if your workers had left a bold note on the counter warning us to NOT RUN THE DISHWASHER!! It has all been repaired at this point and we are very happy with our kitchen. We would be very happy to have you use photos of our kitchen in your ads. Could you come here and take the pictures? We are not expert photographers and we think you folks would know best as to how to create the best photos. Come any time. we are generally here - due to the current...

We just finished building a new home on Long Beach Island, NJ and thought we would contact InHome Stone since they had done work for us in the past even though this was close to 3 hours away. Charlie and his team were great from selection in Annapolis months ago to the measuring and install, everything went really well. They were even able to reschedule around the cabinetmaker who was unable to stick to a schedule for measuring and then got there quickly and ahead of schedule for the install. We did every countertop in the house with them from all the bathrooms to the laundry, bar and kitchen and a bunch of extra pieces that were needed and delivered at a different time to help out tile installer. They also pointed out and were able to make some changes on the fly for a better looking project. The prices and selection were amazing and they were able to beat some local stone shops we checked with and well worth the long trip. The ability to look at and pick the actual slabs rather than just samples was very helpful. Highly recommend InHome Stone and would not hesitate working...