I purchased a 6 pack session of cryotherapy for my 15 year old son who plays basketball all year. Upon purchasing, we were never told that the service packs expire. My son was in pain last week and requested to go to Restore to use the cyro machine and I was informed that my service packs were expired. I spoke to Andrew and let him know the lack of communication with his company when selling these sessions. Andrew advised me that he would reach out to the manager to see if any of my now expired sessions could be reinstated. Nevertheless, Andrew, initially never call me back and I called back to Restore and the female informed me that Andrew was off that day and probably answered the phone for whatever reason. At which time Andrew finally returned my call to let me know that his manager would only be able to reinstate 1 of 4 sessions that I had purchased. This was a shock and very disappointing due to the lack of transparency on Restore Hyper Wellness part. I hope that transparency is better moving forward. This experience is very unprofessional and the level of transparency was...
Read moreFor anyone who lives with chronic pain check out Restore Hyper Wellness. It is a game changer! I’m 63 years old and reluctant to undergo back surgery because of my age. From the time I stepped out of that cold full body Cryotherapy chamber it took about 30 plus years of chronic pain away! I actually touched my toes without bending my knees. Grant it, it’s just been 3 days now and has revealed its ugly self but my chronic pain has gone down to a 4 from an unbearable 10. Check this place out in Baltimore on Boston Street, you...
Read moreOur student athletes had an amazing experience at Restore Wellness Recovery. The staff was professional, welcoming, and took the time to explain the importance of recovery for peak performance. From start to finish, the athletes felt comfortable, motivated, and energized by the treatments. It was more than just recovery it was an opportunity for them to learn how to care for their bodies at a higher level. We truly appreciate the Restore team for creating such a positive and...
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