Bentonville Massage Center — Attraction in Bentonville

Had an excellent message here, but had an issue beforehand with them.

I'll start with the massage. I got a 60 minute relaxation massage. When you walk in, they give you a short form to answer questions about preferences, allergies, etc. This being my first time getting a professional massage, my masseuse, Debbie, was very nice and helpful with what the general process was. The music made me laugh because it was all relaxed acoustic remixes of popular songs. I ended up really enjoying it, and the checkout process was very simple and they gave me a free water (although Debbie could've more quietly mentioned that I needed it).

Now, about the poor experience beforehand. I was given a gift card here which was in a dollar amount because they did not offer cards for a specific massage type. But, the person giving the gift told me it'd be enough to cover a 75 minute massage. I confirmed this on the website. However, I could not find a time that worked for me so I waited a month and when I looked the prices had gone up dramatically, so that the 60 minute massage was the same price as the 75 minute used to be, and the 75 minute went up over 20%. I called and they said they had raised prices literally overnight and when I asked if there was any way I could still get the 75 minute massage for the old price with the gift card, they pretty much told me no and were not nice about it. I understand price increases need to happen eventually, but the sudden, drastic price increase along with the attitude I was given just made me not want to use my gift card at all. So just be wary that you might get less than what you paid for if you give...

First, I love how clean, calming and welcoming things are at Bville Massage Center. I’ve had massages from Kathy and Debbie and both were excellent. I think they are very knowledgeable and really listen to your specific needs. My experience is that it’s rare to find a couple of therapists at one place that you like but I did & that makes for easy scheduling. I’m going to test the 3rd therapist ( I think Sherry), I hear good things. Here’s to a small business that has not rubbed me the wrong way,...

I started getting massages in college and have moved a LOT since then. So I've seen roughly 30 different therapists over the last 20 years. Kathy is easily one of the best! She really listens to what is going on and customizes her massage to the issues I am having, and she remembers and asks how I've been feeling at my next appointment. She always makes me feel like she genuinely cares about me.

Her new place is beautiful! It's clean and fresh and relaxing--a true...