Lone Tree Plaza — Attraction in Brentwood

It shares the problems that all In-N-Out Burgers have, due to some strange iconic popularity Buzz that circulates around the restaurants. You will wait over an hour in the Drive-Thru no matter what time of day or night you go there. I have seen their drive-thru backed up from 30 minutes before they open till well past when they should have closed. There's a good chance your hamburger will not be fully cooked all the way to the center even if you specify you want it well done. On average the Patty spends less than 1 minute on the grill. If they're particularly backed up it may spend even less than that, and after watching the guy running the grill part of the problem is how they do it they will put cold meat onto a grill right where they just picked up a burger, the metal is not had time to heat up enough to cook another hamburger. In general if you've never been to In and Out, and you want to experience it cuz you came to California by all means go there enjoy a double-double order animal style fries go wild. Enjoy it for what it is. It's a basic Burger chain that has a kitchen gimmick that they use, which is to somewhat reminisce of the old days of Drive-In and drive through restaurants of the 1950s and 60s. The food is about as good as what you would have gotten at McDonald's in the early 1980s. Other than the hamburger patties aren't Frozen don't expect it they're not processed. The fries kind of waxy and Neely yeah they're fresh the guy just cut the potato you can see that. But that's not how you make french fries any chef will tell you that. It's just another advertising kids gimmick that the fries have only existed for a few minutes. A lot of people love it and we'll go there a couple times a week. When it first opened where I lived I went a few times but after I've been into a raw hamburger that kind of killed it for me. I haven't gone back in about a year and a half and I might if there's no line in the Drive-Thru. You sometimes get better service going inside but that's going to be hit or miss depending how backed up they are expect the place to be noisy loaded with people, and just a big ball of confusion. But after all that's what you're paying for when you go there just like going to any other friend restaurant you pay for the environment that they...

Dangerous to driver through this plaza. Very out to get out of the plaza as well considering just how much traffic flow there is all day everyday and it's already setup poorly so be very careful when driving through this plaza especially where In-and-Out is. Also for the love of god, the cars entering from the street DO NOT HAVE A STOP SIGN! Please pay attention and obey the traffic signs. I almost get hit everytime I use the entrance area because most people fail to realize entering cars don't have a stop sign and u MUST WAIT UR TURN to go! Driving is not...

I went to "In and Out." After giving my order and waiting in line for 20 or 30 minutes, I received my food and was glad to be on my way. I pulled out of the drive thru before checking my food and everything was cold. The fries were greasy, limp, under cooked in oil that wasn't hot enough so they soaked up the grease. YUCK!!! The burger was barely warm. Why employ a person to walk up to cars and take orders "to speed up the drive thru" if you are going to serve cold food??? This was my second time eating here and I...