Serendipity Consignment — Attraction in Buford

Here are the facts and my experience with Serendipity Consignment, you decide… I consigned 5 blazer’s/coats – 3 leather/suede and two of the others were material early in January indicating when dropping off that if they do not sell I would be picking them up. I was told they try to sell them for as much as they can. When the term was getting close based on their contract I called a couple days prior to pick up what may not have sold and I was told. “Oh we extend our consignment for an additional 30 days for our customers, not like other consignment stores”. Again I said that would be fine however I would be picking up my coats if they do not sell. All three leather and suede pieces were brand new and the other two, one was new and the other was slightly used. I originally paid between $80.00 and $130.00 for ea. piece as a reference point. My calendar showed that the time was coming up and when calling, the owner Nikki, indicated that one sold and the others were donated! What would you think, how would you feel? I followed their contract. I went down to deal with this. I was paid for the one that sold which was $9.00 and Nikki said that all leather and suede are worth under $25.00 automatically. I guess this would mean a dollar amount could be placed on my leather/suede at $1.00 or $2.00. I needed to be told this prior if that were the case. Her compensation for her donating my four items and not honoring her contract was paid @ 40% of the selling price was $24.38. I found it odd after being told they were donated one was actually found and I did get it one back. She did not provide any receipt to say my things were donated so honestly I wondered about this. Business especially, do write off donations. Wouldn't you say? We as consumers do when we donate. For real? Very poor business practices. I listened to her excuses on how she competes with Good Will (I would have done better on writing off my coats to Good Will and taking the tax deduction!), how she cannot store items in inventory etc. Let’s not forget how consignment shops get their inventory. No apologies and frankly very little regard. All I can say is very...

This is an awesome store! The staff are friendly and helpful. If you need assistance they are spectacular and incredibly helpful but if you don't, they let you shop in peace without hovering which is wonderful. They are not pushy either which is huge in my book. They have designer items but they also have a great selection of non-designer items as well. There is even a room devoted to kids with everything from toys to clothes to strollers/playpens/etc. Every time you go in there is something new so it is never the...

I have been a customer of Serendipity Consignment Store for years now and it is the BEST consignment store in the Atlanta area. They have so many things to choose from that you will likely come out with a bag full of fun clothes, shoes and jewelry. The nicest, most genuine people work there. They will give you an honest opinion about anything you try on. I can’t say enough wonderful things about Serendipity Consignments. Bring some items to consign and do some shopping while you’re there. You...