I usually love this library and everything about it. Today I was very frustrated by it. I knew that we had nine library books to return so I counted them and put them in our bag. When we got home from the library I noticed that one of the library books was still sitting there on the floor. I called the library to see if we accidentally threw one of our books in the book Return. The lady who answered the phone said "currently we are receiving about 500 million books in the return and so I really couldn't tell you if your book is in there. I would encourage you to check the lost and found or the possible donation pile". First of all, 500 million books? Since my one and a half year old and I had just gotten home 15 minutes prior and it was her nap time, this was very frustrating. I asked her if I could come in the next day to check and she said she would recommend I come in today. She said there was just no way for them to check for me. Huffing and muttering under my breath I packed my one and a half year old back up into the car and we drove to the library again. When we got there I asked a lady who worked there if there was a way to check and she said, "sure we sort those out about once an hour and there's a machine that puts them in a pile I'll go check". She walked into the back and brought back one possible book and said, " is this it it?". It was not our book and the whole interaction took 2 minutes. Thank you woman who answered the phone for making me needlessly drive back to the library with my...
Read moreI've lived in NC for 10 months and I'm still trying to find my way around. I'd visited another library in Durham (which is where I live) a couple of times but mistakenly programmed the Chapel Hill Public Library into my GPS and didn't realize my error until I arrived at the library. The layouts are different but in each place the librarians are pleasant and helpful. Both are spacious and are following social distancing. However, they differ in some of their practices. For example, the Chapel Hill location charges for printing out copies at $0.15 per page, while the Durham location does not. If you need more computer time at that Chapel Hill location you can do it yourself if there are no people waiting to use one, at the Durham location the librarian needs to do it. My library card that I got in Durham can also be used in the Chapel Hill location. The one thing that definitely tips my preference towards the Chapel Hill location is the handicapped parking area that's available right outside the library entrance. There's only a few spaces and although I thought it was odd that the one I used was just inside the general parking area I didn't know of the handicapped area until I walked up into the library entrance because I didn't notice it from the driveway. I'd have to go beyond the general parking to get to the handicapped area. Like many things in life, next...
Read moreChapel Hill Public Library is probably my most favorite place in Chapel Hill. I have been living in Chapel Hill-Carrboro for 1,5 years and have been visiting this library at least once a week, either to read alone, to pick up some books or to join the activities there. You can sit near the windows and have the trees as a view while reading alone. They also have room that you can sit with group. For me, I especially like the children area where my toddler can pick books, join the activities they provided, and play with other kids. The Library always have some programs for kids and family, for example story time (for baby, toddler or Pre-K in different time), family story time, caregivers play date, movie time, etc. The staffs are very friendly and helpful. They also have small coffeeshop and used bookstore. They also hosted seminars and workshop for adult, which you can get the information from the library and their website (subscribe, and you will receive emails regarding events). Two or three times a year they hosted book sale with The Friends of Chapel Hill Public Library. So far, I have the best experience in...
Read more