I am grateful they are there. They have helped me numerous times with lady min things I have needed for vaping and other things like fixing my vape when it clearly was me. I am not sure why people are complaining about the prices of vaping supplies. Of course it's more expensive. You can get almost anything cheaper online because the people online don't have to pay for a nice store for you to walk in and don't have to pay for someone to nicely help you learn about the pros and cons of each thing and it costs $$ for rent and for ordering a stock of things that you may or may not to decide to purchase when you feel it is convenient for you and AH!! That's the key word here. YOU PAY MORE FOR CONVENIENCE! you don't get to get a vape online the same day, if you run out of juice you'll have to wait for your online order, if it breaks or you don't like it you'll have to wait while shipping it back n forth so that's why it cost more. Also..I like how the employees are...the don't follow you around, but we are there at least once a week and every time I have asked for help hey have ALWAYS helped me and been super nice! They have even helped me with things that weren't their jobs like cleaning my vape and giving me I help with user errors. One day I went back 3 times just to get help with my vape and I was very grateful becuae you can't get that kind of...
Read moreStopped by this place last week, and decided to switch to a vape until weaning off nicotine altogether. When I walked in there were two employees there, one young lady, and a young man. The young lady was attentively helping another customer, but the guy was sitting back on the counter, completely immersed into his cell phone, totally oblivious to me looking at the vapes. I had to call for his attention, and even then he seemed somewhat distributed at me for distracting him from whatever he was doing on his phone. I asked him what the best vape was, and he pointed one out, and told me a few features of it. I had already decided I was going to buy one, so I told him I'd take it, then I asked him what his favorite flavor of juice was. He simply pointed me to the rack of sale bottles, without giving me a specific recommendation. He then rang me up, and didn't even take the vape out of the box to show me how to use it, what to replace, or even how to turn it on. At the end of the day, I am very happy with the vape, after I went home and watched a few YouTube videos on how to use it, but the service here, It almost seemed as if I was a burden to him, rather then an appreciated customer. Maybe he was just having a bad day, I don't know, but I will not be...
Read moreJust a great small business in Charles Town, deserves your support even if you don't vape or use tobacco products. Great stuff to buy a unique gift for someone, check out their art on boxes, totes, t-shirts, incense burners, lots of unique items not available anywhere else nearby. They sell quality kratum, and in bulk too, so if you use for chronic pain, you can save a ton of money. Have never tried CBD, but they offer in many forms and have knowledge to assist you. I plan to learn more soon. Sign up for their texts, and get surprise discounts that are usually pretty great savings. Like buy one get one half off, or 15% off total purchases, just for being a loyal customer. I've been a Charlie's customer for 25 years, and Charlie's Too since they opened. Because of them, I am able to do so many things my disability prevented me from for years. (Broken, non-joined sternum, chronic pain, kratum gave me my life back). Living opiate free for even debilitating pain is possible. Thanks, Charlie's...
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