Grainger Industrial Supply — Attraction in Citrus Heights

there are two lines, one for pick up one for ordering? it’s not clear when you first walk in. I went in the wrong line and the man that helped me told me he couldn’t help me because he is running late for lunch. with there only being 2 people it only left one and the same guy who told me he was running late for lunch said they were short staffed which i understand but the other man helping everyone else was SO SLOW!!! you can see him taking his sweet time to look things up, type things out, everything. it’s not a great experience as a customer at all and i’ve only came here 2 times. i will definitely be avoiding this place from...

I have been to this store twice and both times they failed me. Each time I was directed to a computer screen to find my items so they could be ordered for me. Why would I drive to a store to shop on a computer screen. Amazon makes that an easier and less expensive option. I would love to shop brick and mortar and would pay more to do so, but don't ask me to buy off of a computer and then have to come back to pick...

This branch has the worst customer service. I went in yesterday and the two employees did not even acknowledge that I had entered the store. There were 3 men waiting and one laughed and said they had already been waiting for a while. I went somewhere else and had my product in less than 10 min. A complete...