North Shore Farms — Attraction in City of Glen Cove

By far the best North Shore Farms, for proactive, friendly customer interactions. It made shopping that much better. Observed and personally experienced how the employees kindness, respect, patience and honest interactions led to the customers extended the same interactions to other customers near them. The customers would engage others, making them part of the conversations. I've been to North Shore Farms in Port Washington, Glen Cove, Mineola, Great Neck, and, Whitestone. Love shopping at all the locations. But, the Glen Cove location, truly gets up front and personal with all their customers. The mgr takes feedback to heart and makes any necessary changes to address any problems or concerns. The employees behind the deli, service IS a 10. The store's layout and products are in your face, in a nice way. I wanted soup. I didn't know which one I should get. The customers showed me, right in my face were small cups to sample the soups. I loved it, and it contributed to me purchasing two different kinds of soup. No surprises when I got home. I already knew both soups were delicious. I always had a soft spot for North Shore Farms in Port. The deli there, everything was great. But, when I shop at the others for the same kale salad and, grilled salmon. Or, the chicken wing and or soup. I found the taste and presentation, was not the same. Well, the Glen Cove location reminded me why I enjoyed North Shore Farms, so much. Yes, well, hello, North Shore Farms, in Glen Cove, I'm back. P.S. I still won't buy fresh salmon. Personally, all NSF's are over priced, $19.99, $25.99 or $29.99lb. Love them, but will go...

I’ve shopped here for over 10 years. It used to be just a fine, reliable experience—but lately, it’s been one bad visit after another. The guy acting as manager has been rude every single time. It seems like the owner isn’t around much anymore, and somehow the least qualified, most dismissive person ended up in charge. I’ve said “excuse me” more than once just to ask a question, and he looks at me like I’m a problem—not a paying customer. Zero effort. Zero respect.

On one visit, I stopped in at 5:30 PM and was told the meat guy usually leaves around 5. So you’re telling me I can’t buy a fresh prime steak if I work a 9–5? What a joke. A few days later, I came back at 6:50 PM to buy shrimp. The seafood staff struggled to put together a response in English before saying they couldn’t help—even though they’re open until 7 and everything was still out on display. Then they spent 10 minutes talking about me in Spanish to other employees. (I understand Spanish, by the way.)

The whole place feels neglected—staff look miserable, no one wants to help, and the manager...

This was my second time at this location in the last three weeks. So on the positive side, this location is larger the the ones in Port Washington and also Mineola, which means a wider selection. I got something I had never seen in the other stores - chicken wings. They were very good, along with their homemade spinach Seems to have better management also. Negative stuff - produce section is not run well. Many items have no prices shown, while other prices were kind of difficult to see. Today, there was an employee removing the outer layer of some type of lettuce, and just throwing them on the floor, right where customers were walking. No gloves, bare hands on the product and just tossing them all around, totally oblivious to everyone around her. Five minutes after she was done, another woman came along with a broom and swept up the pile. Not sanitary, so it makes me question if any employees have been trained in food handling or infectious disease prevention. Wash your produce well if you shop here and watch out for sloppy,...