Bridal Chapel Of Niagara Falls — Attraction in City of Niagara Falls

I called before the holiday to book a February elopement date. The women who answered my call was not only very pushy, but made me feel rushed and seemed very annoyed by every question that I asked. We somehow got disconnected, however I wasnt too concerned because it was 2 days before Christmas and I said I would give her a call back. She called me like 5-6 different times and left me voicemails saying I would have to hurry and book or I would lose the date we had discussed our first conversation. A week goes by since the first time we spoke (mind you it was the holiday so my fiancé and I we’re traveling long distances to see family and spending time with each other and our families) I called and got ahold of her Tuesday of this week. She again made me rushed and hurried she kept telling me that I’d lose the date if I didn’t book it immediately, I agreed to book, having the feeling of being very forced into it because of the fear she had imparted on me about the date we wanted. She kept referencing 2 mystery people that apparently inquired about the same date, saying should would give it to them if I didn’t pay right away. At that point I go to give her my card and she says she doesn’t take credit or debit cards over the phone. I asked why because it sent up red flags for me. She said she could only accept PayPal payments. When I asked if a confirmation email or code was going to be sent to verify my PayPal payment she asked my home address to send the confirmation of purchase instead m. I said no to that option because I wasn’t going to wait for a possible week to get confirmation of my payment. I then said I did not have PayPal and that I wasn’t good with technology so I would have to wait for my fiancé to get home from work to download and pay for us. As soon as I said that, she said never mind I’ll cancel the PayPal request and send it to him. I said no don’t cancel it, he will pay for it by tomorrow from my email, he’s busy at work, I don’t like to bother him. She continues to try and persuade me to get him to do it while he’s at work because she doesn’t want to wait the few hours until he gets home for payment or until the next day. I finally convince her to not cancel it, by assuring her once again that we would make the payment by Wednesday. I also wanted to ask my fiancé about the legitimacy of her company because all of the rushing on her behalf, her making me feel like a nuisance, the PayPal nonsense , her lack of ability to send a confirmation code to my email verifying our purchase ( had we made one) (her insistence on having it mailed which would probably be at least a several days wait time), and “stories” of other’s interested in our specified date and her basically insinuating that we’d miss out on it if we didn’t do it right then. Thank god, I went with my gut and decided to wait for my fiancé to get up Wednesday and download PayPal. Literally by 8 am Wednesday I received and email notification that she had canceled the PayPal money request. I was so annoyed that she couldn’t just wait at half a day, for us to wake up and download app and pay, she had to cancel the request because apparently we were not fast enough for her to pull charade on us. I decided I would call another elopement destination in Niagara Falls and not only did the woman at the other company treat me with respect, she took her time to answer all my questions, and she also agreed to save the date and said we could pay to reserve it on Friday of this week when we get paid. I’m so glad we didn’t go with Diana’s company because looking at the reviews it seems like most people had a similar experience to us with her rushing and being rude , and she clearly overcharges for...

The Coordinator, Diana is wonderful, until after she receives your payment. My husband and I spoke with the coordinator three times prior to our payment. She was informative, cordial and helpful. Then we made the payment. We paid for the "Bridal Chapel" package, which includes: Officiate, Music and Witness.

She called me a week before the wedding date, as promised. This is when her attitude and demeanor changed. (Jekyl/Hyde) When we spoke, she asked about our vows, the witness, the expected tip of $70 - $80 for the officiate, and our hotel.

Vows: If you want "until death do us part," bring your own vows, because I don't do that. At first I agreed, but after speaking with my fiance, he wanted those words. Witness: The package had a witness paid for, she wanted to know if anyone would be attending, because they could be our witness. I said, I wanted the witness we paid for. Also, I didn't know if anyone was attending. Tip $70-$80: She told me "Remember the required tip for the officiate is $70-$80." Honestly, I can't remember something that was never told to me, or that is not listed on the website. Hotel: She kept returning to where we would be staying. She insisted knowing the street address. When I could only give her the name of the hotel, Diana became confrontational. She wouldn't leave this point alone, even when I agreed with her.

The day before our wedding she calls us. We ask about a discount if we provide a witness. She became very angry, and wanted to know what we were talking about. Then she told us, "Be straight with me, are you bringing witnesses. If you are, I will not charge you the $100 for the 1-10 people. I am not supposed to do that, but I am trying to help you out. You bought the 'Elopement Package.' That means two people only. You and the groom."

After that call, she calls us back again. Now she says the officiate is angry with her; and the required tip is: $80-$90. Additionally, while she yells at me on the phone about the required tip, she adds in "You cannot take any pictures inside the church, that is extra if you want to take pictures. Your witnesses can't take pictures during the ceremony." This is not what she told us before she got paid. She would not take pictures, but we could if we wanted to.

Check out the site, there isn't anything about a charge for attendees, couple taking pictures or an "Elopement Package." We had two people attend, they are now our witnesses. There wasn't a discount; AND even after spelling their names, she got my sister's name wrong. I do not mean spelled wrong; I mean completely a different name. Finally, and compared to everything else this was small. The package said we would have music. The only music we had was when my phone rang (forgot to turn it off). Good thing it is classical!

My husband and I agreed to wait until we received our marriage certificate from the State, before I posted this review. We were fearful Diana, the Coordinator/Grifter would not send our paperwork in.

Bridal Chapel of Niagara Falls one (1) star, because of the Officiate. If it wasn't for him, I would tell you 0. I know that number is not possible, but he did make it legitimately 1 star.

Moral of the story: The Officiate was a funny, jovial man. He is accommodating and a calming presence. The woman, Diana is an untrustworthy, manipulating, argumentative and aggressive person, basically no better than an angry grifter. Pay the extra money and go to...

THE BEST DAY OF OUR LIFE!!! Diana at Bridal Chapel of Niagara Falls was amazing! This was wedding number 2 for both of us, so we wanted something simple, yet beautiful and memorable.

IT WAS EXACTLY THAT! It was only going to be the 2 of us and our 6 children attending. I called Diana 1 week before Memorial Day weekend to plan a wedding for that weekend. She and I spoke on the phone for maybe 15 minutes. It was all settled: the flowers, the cake, the pictures, the officiant. All we needed to do was get our marriage license on Friday. We did that, then visited with her for another 15 minutes, there at the chapel, to go over the details of our wedding day, and adding a few very last minute things to our wedding: flowers for our 3 daughters and the video. We spent the rest of Friday, and all of Saturday enjoying Niagara Falls! Our wedding was Sunday, May 27 at 11:45. Originally, it was to be at 2pm, but she called us Saturday to see if we could move it up to late morning, because of the high volume of people expected for Memorial Day weekend. We trusted her judgment, and did so. It was a wise decision. Our pictures are nice, with very few people in the background. We were still out at the falls around 2pm. There were people everywhere! I appreciate Diana for watching out for us! It could not have been a more perfect day!

LOVE THE PICTURES! Per her website we are promised 30-40 photos. We were given around 80! The pictures consist of your traditional poses, plus a number of more creative ones. Some taken during the wedding by the falls, after the ceremony at the falls, and after the wedding at the wedding chapel.

The video isn t what you would call professional , but it was satisfactory. (You will have to forgive the helicopters that fly overhead.) What I mean by this is that there is no music, fading in and out, etc. It is as if a family member used their own camcorder to record it, which for us was fine.

BRIDEZILLAS NEED NOT CALL!!! I recommend Diana to anyone who wants a simple wedding, elopement, or wedding vow renewal. She is only one person. I have seen other less complimentary reviews from bridezillas that expected way too much from Diana. Niagara Falls is a destination wedding spot. Hundreds of people, probably a month, get married here. Don t expect one person to be able to accomodate your every heart s desire, when there are other couples wanting to get married on the same day you are. Common sense tells you she is going to have more than one wedding per day, on any given weekend.... Just keep this in mind when you are trying to select a venue.

THANK YOU, DIANA for staying on top of everything! So many people stress for a year planning their perfect wedding and something still goes wrong. We planned a week ahead, and had...