The Como Restaurant and Lounge — Restaurant in City of Niagara Falls

Very good food my family always gets catering from them..... I made a complement to this restaurant about six months ago because my family and I had this in catering several times in the past and so when I decided to place an order again my expectations were very high due to the previous experiences that we have with the restaurant. However this time around I was disappointed highly disappointed we had a fellow union and it was pretty warm I didn’t feel like cooking and because of the pre-previous positive experiences that I had I said I would cater from them versus cooking. So I called him and asked for prices on certain items and things of that nature she gave me a certain “and I agree that I wanted this particular item and how much of quantity well when I get there at two or three hours later to come pick it up have a set price in my mind needless to say when I go to pay for the price is $20 more than if someone thinks or says that’s not a big deal but I but I agree for one particular price that was quoted to me over the phone when no explanation no apology when I get there just charges me $20 more I think that was unprofessional and I think that was rude and I think they should honor the price that they gave me they should have said all we miss spoke oh I’m sorry blah blah blah but nothing and I just just think that was like very unprofessional and I also think that if you made a mistake by giving me a certain price you should still honor that because that was your fault and maybe I wouldn’t have got it if you would’ve told me a higher price I got it based on the price that you quoted me over the phone and then to go up $20 afterI come to pick up my food and it was really too late to go anyplace else because my pick up time was minutes before we had to go to our...

My family and I decided to go out to dinner on Thanksgiving and my aunt mentioned the Como was having a Thanksgiving dinner. I was very excited because I had not been there in a couple years but the food was very good the last time we were there. So I said my wife and I were really in the mood for some of their Italian food, so I ordered chicken alfredo and my wife ordered lasagna and my aunt went ahead and had the turkey dinner. The bread and the soup and salads were very good. When they brought out the main course the first thing I noticed was my chicken alfredo had already broke and turned very gummy, the second thing I noticed was the lasagna look like it had been in the refrigerator or freezer for a couple of days before they decided to reheat it. It had fresh meat sauce poured over the top but my wife said it was slightly cold in the middle and hard. We ordered a side of angel hair pasta for my daughter that seem to be undercooked. The turkey dinner did not look like it was doing well either. One of the older guys came over to our table and asked would we like some boxes and we told them no, about 3/4 of my wife's lasagna and my chicken alfredo was still on the plate so he seems surprised that we didn't want to take it, and asked why? After explaining what was going on he thanked me for letting him know and walked away. We asked for a check and prior to our waitress arriving with the check another gentleman came over to us saying that they removed the two dishes off of our check. It kind of ruined our evening but what can you do, we will never go back there. All right how's that sound babe my family and I decided to go out to dinner on Thanksgiving my aunt mentioned couple days before the Como was having a Thanksgiving dinner I was excited because testing...

Very friendly staff and service but the food was horrible. I’ve heard of the Como for years and I imagined I was going to be served food as good as what came out of my Grandmas Italian kitchen. I was sorely mistaken... We ordered the mozz sticks for an app thinking they were going to be homemade. We got 3 frozen mozzarella sticks for $7.25. When we ordered drinks we asked for coke or Pepsi I believe we were served RC cola which I personally think is disgusting and would never order. Funny enough they’re served in Pepsi glasses. When the food finally arrived my girlfriend took one bite of her chicken and immediately sent it back as it was so dry she described it as styrofoam. My cheese raviolis we’re completely tasteless and honestly gross. Unfortunately my girlfriend ordered the raviolis as a replacement so quickly I couldn’t stop it. So now we’re stuck with 2 orders of bland tasteless raviolis. The server was so nice we felt bad about complaining again so we choked down the food. Overall the atmosphere seems pretty Italian but the food is more like something you’d get if you ordered Italian food at a sports bar. Extremely disappointed, even more so when the $54 check arrived. If you’re visiting from out of town I’d try...